I could not remove the nut plate as the cut out was super glued shut, but I got my old man to use some of his tools to slowly file and drill out the bottom.
Here are the pics. I don't think the material is carbon, seems more like hard plastic with a bit of nylon coating, but I might be wrong.
Went for a quick spin, much better improvement, but will follow this up with my bike fitter in next fort nights time. It took me 30 minutes to try and accurately determine where the cleat should be at since I don't have a round bulge in my foot, had to make a educational guess and feel on the pedals.
But thanks for all the replies from the forum.
