Originally Posted by
topflightpro
Sram?
I've had both those issues with Sram RDs before. The pulleys are not great - I've replaced them with some aluminum ones I found at Fairwheel Bikes. They are a bit more expensive that Sram, but last a lot longer.
As for the 11 issue, I found that by letting out the limit just a bit more than what you think you need helps.
Yep, SRAM. Yeah, I might need to go farther, the issue is the indexing stops it and the high limit doesn't do anything past a certain point. If I loosen the indexing then all the other shifts get worse. Which is what leads me to suspect slightly bent hanger or cage.