Originally Posted by big john

Yesterday I saw the lady I helped with the seat mast trouble 3 weeks ago. She was at the start but did a different ride but we did talk for a few minutes. She ended up buying a new mast for $200 because she wanted zero offset. I don't like the design and I wonder how many grams it saves. Do you get to pick the offset when you buy the bike or does it come with one and you have to buy a different one if you need it? It's a new Emonda.

Whoever set it up for her did it wrong and on top of that the saddle clamp was loose enough to tilt way up on a climb and then it was stuck and we couldn't rotate it back. I rotated the mast 180 degrees to get the saddle level so she could ride home. My friend found an on-line article where they said you have to knock the rotating part of the mast out with a punch, (it's 2 pieces) and put carbon paste on it so it doesn't seize in place. I'm thinking the shop should have done that when they put it together.