The funniest/most offensive customer moment happened to me last week. I had a customer request a volume discount if he bought by the pallet! I told him, "I'd be happy to, but the item you're wanting has been on backorder since 3/10. I have the next size up or a different brand. They both cost more. The rest of the items you buy are on allocation based on past usage. If you want a skid or 2, I can sell you 5 boxes each. I can also only quote you a price on what I have in stock. That's it."
The worst are the "patriots" that ask "why don't you have some product made in the good ol USA?"
"I do have some or can get it. It'll cost you about 20% more. You want some?"
"Heck no, that stuff's too expensive!"
Last edited by seypat; 07-14-21 at 12:02 PM.