Originally Posted by
brucedelta
In general if you are a Clyde I would not count on them honoring the return. I attempted many of the adjustments and emailed them when I could not find comfort asking for suggestions. They told me the saddle was not returnable without a large fee since I “stretched” it. I rode under 10 miles with it, seems like a reasonable trial. I was about 265 at the time, so at the limit.
I'm not that heavy, but I do appreciate the extra stiffness of the H saddle leather. As far as stretching, the saddle is supposed to stretch - that's why several of us here echo the SA recommendation to adjust the tension screw to keep the slot gap at 6 mm! Something is fishy here. Besides if you were riding a T saddle at 265 lb I could see them denying coverege due to over-limit usage, because a limit is stated. On the H I bought, NO upper limit was stated, so how can they say the rider was over-limit? Again this seems fishy!