Next up also is if it is a label issue and lost, BF provides the labels. So that's a BF problem. All you do is print. If they gave the person wrong labels, that's on them, not UPS. It's a UPS thing if the label is correct, and they ship it wrong.
I used them to ship some wheels to a buyer. You print the exact label and adhere it to the box, company shows up to doorstep to pickup. I would always do that versus drop off at a sketchy local shipping location.
I also agree with another person, another case for the "airtag" movement. Chance someone walks by it and it pings and you can verify the location.