Originally Posted by
StarBiker
REI ships to your address if you like. It's not only in store pick up, and has not been for years. They get the bikes shipped to them, just like you would.
The confusion on this is pre-pandemic REI could not ship to home addresses, certain brands, such as Cannondale. They could ship C-Dale to an REI store, which would assemble and you would pick up. REI house brand (Novarra, Co-Op) could be shipped to a street address.
Currently it seems that some manufacturers have allowed REI to ship direct to purchaser as not all REI stores remained open for curb-side pickup, the store local to me did not have curb-side. I believe Cannondale was allowing ship to home during the current crisis, not sure if they will change this policy once stores are open for curb-side.