Not too sure why this is posted on a cycling forum but am pretty sure that most or all trucking/transportation companies have a few bad driving reviews.
Most or all restaurants have a few bad food reviews.
Most or all hotel chains have a few bad room reviews.
Most or all car companies have a few bad car reviews.
Most or all bicycle companies have a few bad bicycle reviews.
Most or all taxi companies have a few bad driving reviews.
Most or all boat ferry companies have a few bad reviews.
Most or all insert any company name here have a few bad reviews.