Bike dealers are given a status with the bike suppliers, much like car dealers, motorcycle dealers, hardware stores, etc. The dealers that are given a "top tier" status get preference in available inventory and new model access. Typically a three store chain will be a top tier dealer and will have access to more inventory sooner than the lower tiers. Our shop went from a tier one status to a tier two status and it made a very noticeable difference in what was available and when it was available.