Mikes bikes changes ownership, Specialized drops them
Just got this email, thought is was pretty interesting
Dear customer,
For over 20 years, Mike's Bikes maintained a close partnership with Specialized Bicycles. We've built a strong business here in NorCal and beyond, as both of our companies have grown together.
A few weeks ago, Mike's Bikes was acquired by an amazing family-owned company in Amsterdam, and we couldn't be happier. Upon learning of this, however, Specialized abruptly terminated their relationship with Mike's. They later notified us that they would also be canceling the orders of over 400 customers who had bought and paid for their bikes in advance. They further informed us that as of October 31, they will no longer provide manufacturer warranty support through Mike’s Bikes for the many thousands of Specialized bikes that we’ve sold.
It is unfortunate and extremely disappointing that our Specialized customers are being affected in this way. This is definitely not a situation that we wanted or expected.
Our Wheelsmith Tech Departments will still be able to provide the same professional service on Specialized bikes that we offer on every other major bike brand, but for Specialized customers who need support through the manufacturer's warranty, we encourage you to contact your closest authorized Specialized dealer, or to reach out to Specialized rider care directly at (877) 808-8154 or www.specialized.com/us/en/ridercareform
To our customers impacted by Specialized's cancellation of your order, we are reaching out to each of you directly to help find an alternative bike from other excellent bike brands that support us. We will work our tails off to help you find a replacement bike. If you decide to cancel your order at Mike’s and order a Specialized bike elsewhere, we totally understand, and we will issue prompt full refunds.
Looking forward, we’re excited to be able to offer a broader selection of brands in both equipment and bikes. Over the next few weeks, we will announce new partnerships with some of the best brands in the business, and we’ll be offering you more options and more selection than ever before. In the end, nothing has changed at Mike’s Bikes. We continue to be fully dedicated to helping you get the most out of your ride.
We really appreciate the support of our loyal customers, over the years and today in times of change.
-The Mike’s Bikes Team
__________________
Life is too short not to ride the best bike you have, as much as you can
(looking for Torpado Super light frame/fork or for Raleigh International frame fork 58cm)