Originally Posted by
Koyote
Even if SRAM did sell the groupset to the eBay seller (did they? do you know this?), it's irrelevant. You bought on the gray market, and that means no warranty.
I get it.
But understand I am still a consumer of their product. Like it or not. My opinion does matter. Eventually they are going to get called on this firmware debacle. This is a monster of their making not mine. Had I crashed and it stopped working, ok fine no problem . But a firmware update should not kill the part its updating. No matter how I came to posses the item.