Originally Posted by
one4smoke
No offense, but I had to laugh out loud at this. I've been in the auto insurance business for the past 20 years and I can assure you the agent had nothing to do with handing out checks. That duty falls strictly on the claims department and the adjuster.
This was actually 40 plus years ago. A lot has changed since then. Back then I think they were even using a rubber hand stamp to print on the checks that cashing the check signified ones acceptance of the settlement. He didn't cash it, so obviously according to their own words it was never settled.
My use of the term "agent" is just that from a layperson perspective, anyone working as a representative for a company is an agent in a general sense of the word.