Originally Posted by
Iride01
Do it anyway. While rare, I find that once in a blue moon it actually does solve an issue. Though I'd agree that more often than not it does nothing. Also on my phone, I've found a few problems that were not resolved by simply telling the phone to restart, but they were resolved by telling the phone to shut down completely and then starting it back up.
So don't just ignore that suggestion from the help desks. Do it and see. Then tell them it didn't work so they can move on to the next step of many different possibilities.
Wahoo said to do a factory reset.
Specialized said to uninstall/reinstall the app.
I did all of that and also rebooted my phone.
None of that worked.
Fortunately, I am back to where I was, so everything that worked before, works now. I changed the setting to allow 60 seconds (instead of the default 30) to cancel the warning. That should give me time to fish out my phone and respond. If it takes longer than that, probably is an emergency. Oh well.