My LBS guy retired a couple years ago. I had been buying bikes and stuff from him for 30 years. When we first met, I suggested he carry Kucharik toe warmers. He did and I sent people from my club there to get them. He always treated me like a friend after that and gave me discounts and even sold me the last bike I got from him at cost.
I couldn't have been more fortunate and now that he is closed I am out in the cold, cruel world all alone.