Originally Posted by
sweeks
I've got over 7,000 miles on an SP dynohub with no problems so far (and I weigh about 210 pounds). As for the return to the factory, that's what I thought until I found the list of "
SP Partners". There's one in California. :-)
The "SP Partner" that is listed for CA only sells the hubs. You are still required to send them to Taiwan for servicing as per a recent email. (I was looking for help repairing a damaged SV-8.) Here is the gist of the conversation:
"...Unfortunately, this will need to go to the Shutter Precision factory in order to be repaired.
Out of curiosity, how old is the hub and what model is it?
If the hub is less than 2 years old and you have proof of purchase, we at Cycle Monkey will support a warranty exchange.
If the hub is older than two years old or we don't have it in stock, you could send it directly to Taiwan for them to service. More information can be found here (
SP Dynamo System).
Please let me know if you have any other questions."