Originally Posted by
indyfabz
I have done it before. One time I almost got hit by a truck while riding to work. I called the business and told the person who answered what had happened, including the driver telling me to go "f" my mother who, by chance, had recently died. The guy I spoke with was very receptive and said, sounding exasperated, "I know exactly who you are talking about." when I described the driver. He said he would speak to the driver. I got the distinct impression that it was not the first time there had been an issue with that driver.
You like to believe that businesses give a hoot about public relations, but sadly, so many don't.