Originally Posted by
VegasJen
I am far from their target customer, but this is the kind of bull**** that drives me away from some manufacturers. If it fits, sell it to your customers. It's good business.
I upgraded to a 2.0 future shock for my S Works Roubaix without an issue. I went to my local Specialized dealer and they had one in stock. Gave me the new shock and asked for the original 1.0 in return for a warranty credit (there was nothing wrong with it they were just doing me a favor). A lot of the fear porn people like to spread is just not true. Even if the shop are sticklers and make you pay for the upgrade it’s super simple. Give the service department the part number and a they can order one. Part number
S194200039, don’t forget the adjustment dial part number S199900020.