Originally Posted by
ls01
I did get a very nicely apologetic email from Sophie at Sam's help dept confirming that there are no more diagnostic steps and that I would not be offered any kind of warranty replacement. Not even a crash replacement! Nothing. Zip. Nadda.
But that I should feel free to go to any Sram authorized dealer to see if they could "do something for me".
Something? Like help themselves to a couple Hunerd of my dollars? There just aren't enough eff you's to cover how stroke inducing angry that makes me.
Yea that’s kind of some bull ****. I wonder what trek would have done for my if my crash had f up my rear de railer to point of not working. It got scratched pretty good but thank god it still shifts.
hopefully your next one doesn’t get screwed up.