Originally Posted by
repechage
the National Bicycle Retailer Association prompted a profit assessment.
cost too much in time, referencing headache, if customer gives bad information, bad outcome, gets the Yelp blame anyway.
the conclusion avoid that transaction.
This thread could be taken as a bad review of that shop with the explanation/rebuttal coming as defense of that bad review, couldn't it?
Are shop sales staff really so busy as to not be able to help a guy buy a few spokes?
Is this spokes customer just one of the many types of PITA customer and they actually just want to go away?
Does the sign's policy statement get invoked only when the bike in question is obvious trouble?
We will never know what's going on hearing only one side of the story.