Originally Posted by
burnthesheep
I envision the LBS transitioning to a destination spot that happens to also sell or fix bikes: coffee shop or bottle shop/beer garden kind of deal. Food truck a couple nights a week or weekends.
Or the LBS leaving their larger brick and mortar and renting space at a larger brewery beer garden kind of place where group rides leave from already anyway.
Also the whole Velofix mobile shop thing is something they needed to sorely get into as soon as that started, but not many have.
Really?
A place to hang out?
I can't see it.
But, I do see your point, they need to make a change and it seems they have failed on the service front with the extremely long waits to get an appointment for service. A lost opportunity. Charge more and focus on service.