Originally Posted by
ls01
Heard from the Sram rep yesterday. She suggested using a different device to run the axs app from . So U used my work I phone. It tried a different version of the update. Still no worky worky. She then asked me where I am located, to see if there is anything she could do for me because of my no warranty situation.
and now we wait.....
Hope it gets resolved. I didn’t even know this was a thing.
Forgive my ignorance, but did you take it to the LBS to see if they could do anything with it? You mentioned the FD not shifting right is there any other kind of issue?
The first day I had my bike, I downloaded the app and I was trying to get my shifters to wake up. I kept pushing the button and didn’t realize I was making micro adjustments. Rode it the next morning and the shifting was off, I could figure out why.