Originally Posted by
jaxgtr
Was that a first or second gen unit. I had a first gen SNAP and it worked flawless, but I know someone with a second gen version that might have this issue. Very intermittent at this point, but it does happen.
I don’t know the generations, but the first was purchased in September 2019 and had, I think, a 2018 serial number. Wahoo sent us the second one in December and that one had a 2018 number for sure. The current one is 2020.
From what I’ve seen on the internet, the direct drive units have not been trouble free either.