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Is your Shimano chain a counterfeit?

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Is your Shimano chain a counterfeit?

Old 02-04-23, 02:07 PM
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Originally Posted by momoman
Has anyone found or tried the Shimano Product Authentication app for iOS? I canít find it in the App Store.
It is in the Japanese version of the App store, but here in the US I cannot download anything. It seems silly to not release it to everyone. Maybe the problem is at Apple's end?
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Old 02-04-23, 02:09 PM
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Originally Posted by Lombard
This is why I would not order bike parts on Amazon. If I'm going to buy parts online, I go with reputable vendors like Jensen, Modern Bike, etc. There are a few legitimate vendors on eBay, but pick carefully. If it sounds too good to be true.................
My last three experiences ordering small parts from Amazon:

1. and 2. Sent empty packages.

3. Sent two right-foot Time cleats.

So it is a choice between local Unobtanium and the Amazon crap-shoot.
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Old 02-04-23, 04:08 PM
  #28  
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Originally Posted by Polaris OBark
So it is a choice between local Unobtanium and the Amazon crap-shoot.
I would Google the product you are looking for and surely if it's on Amazon, some online bike store or eBay store also has it. Also, Jeff Bezos is wealthy enough, thank you.
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Old 02-04-23, 04:13 PM
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I use it as a last resort.
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Old 02-06-23, 11:22 AM
  #30  
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Originally Posted by Calsun
I only buy bike parts from local shops or from REI or small independent online retailers like Performancebike. Amazon does nothing to police its sellers and often creates its own products to cannabilize sales of legitimate sellers.
Excellent advice. Buy the seller before buying the part.
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Old 02-06-23, 11:36 AM
  #31  
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Originally Posted by Polaris OBark
I use it as a last resort.
my new last resorts are shops in the UK, which seem to be out of different things at different times than the US shops, and japanese eBay sellers. depending on the vagaries of currency fluctuations it doesnít seem to be much more expensive for the former.

i no longer buy anything - at all - from amazon except kindle books.
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Old 02-06-23, 11:57 AM
  #32  
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Originally Posted by mschwett
my new last resorts are shops in the UK
Can you get anything Shimano?
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Old 02-06-23, 12:11 PM
  #33  
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Originally Posted by Polaris OBark
Can you get anything Shimano?
anything iíve looked for. 11t and 12t dura ace cogs for 12 speed (for some reason, they arenít allowed to sell them in the US - LBS could only get full cassettes), k03/4ti brake pads (hard to find here), and 12 speed XTR chains, most recently. all difficult to find locally.
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Old 02-06-23, 05:25 PM
  #34  
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That is interesting. I thought the UK and other international vendors weren't allowed to sell Shimano to people with US addresses.

In the case of Chain Reaction, I can tell the website I am in the UK, and put a part in the shopping cart. Then when I switch to US, it deletes the item in the cart and blocks my access to the page.

This is a Shimano policy that was imposed on them. Years ago I happily purchased Shimano stuff from them.

I'm assuming that I am missing something, and that this isn't just posturing.

Last edited by Polaris OBark; 02-06-23 at 05:33 PM.
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Old 02-06-23, 05:42 PM
  #35  
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Originally Posted by Polaris OBark
That is interesting. I thought the UK and other international vendors weren't allowed to sell Shimano to people with US addresses.

In the case of Chain Reaction, I can tell the website I am in the UK, and put a part in the shopping cart. Then when I switch to US, it deletes the item in the cart and blocks my access to the page.

This is a Shimano policy that was imposed on them. Years ago I happily purchased Shimano stuff from them.

I'm assuming that I am missing something, and that this isn't just posturing.
maybe theyíre just breaking the rules!!!

the most recent two iíve received were from lord gun and SJS cycles.





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Old 02-06-23, 06:11 PM
  #36  
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That's really good to know. Thanks!
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Old 02-06-23, 08:56 PM
  #37  
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Originally Posted by Polaris OBark
That is interesting. I thought the UK and other international vendors weren't allowed to sell Shimano to people with US addresses.
Half a year ago I bought Shimano 105-R7000 STI levers, dual-pivot caliper brakes, front and rear derailleurs, and a Dura-Ace bottom bracket from Merlin. (I could have bought compatible cassette and chain too but already had them.) Everything other than the BB came in OEM brown boxes though, so maybe they are intended for local bike builders.
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Old 02-06-23, 09:49 PM
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I think Merlin bought Chain Reaction, so that is even more unexpected. I guess i need to shop around more.
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Old 02-06-23, 10:58 PM
  #39  
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Originally Posted by Polaris OBark
I think Merlin bought Chain Reaction, so that is even more unexpected. I guess i need to shop around more.
i got some chains from merlin last november. they seem totally fine but they did not come in retail packaging.
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Old 02-07-23, 10:20 AM
  #40  
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Originally Posted by Polaris OBark
I think Merlin bought Chain Reaction, so that is even more unexpected.
Really? Chain Reaction already owns Wiggle, so that is some massive consolidation.
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Old 02-07-23, 01:46 PM
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Originally Posted by SoSmellyAir
Really? Chain Reaction already owns Wiggle, so that is some massive consolidation.
Maybe that was it. Sorry.
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Old 03-12-23, 04:25 PM
  #42  
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If the chain was bought at AliExpress so it can be not original. Lots of counterfeit products can be slightly detected by low quality print on the box and imprinted text on the side chain plates for example.
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Old 03-12-23, 05:57 PM
  #43  
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I always rotate 2 chains per bike. I noticed the last time I swapped chains for waxing, the one I removed was well beyond replacement wear and the one I was putting on was still like new going by the gauge. I'm going to assume one is legit Shimano and the other is counterfeit, since they both have almost the same mileage on them. Now if I can just figure out which is which...
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Old 03-15-23, 02:33 PM
  #44  
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Originally Posted by momoman;[url=tel:22784124
22784124[/url]]Has anyone found or tried the Shimano Product Authentication app for iOS? I canít find it in the App Store.
If you look at Shimanoís site,

https://bike.shimano.com/en-US/infor...unterfeit.html

Youíll see:
  • *Objective countries for the application and labelling: Japan and China
  • *Objective models: pedals and cleats (to be expanded)

So it requires the new QR codes on packaging. Iím assuming itís not available yet to other countries.
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Old 05-21-23, 10:14 PM
  #45  
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I made a follow up video actually installing one of these counterfeit chains on my personal bike and riding around on it for a few weeks. Honestly, it wasn't as bad as I thought, but it wasn't good either. It was degrading pretty quickly, so I took it off after about 3 weeks because I didn't want to prematurely destroy my cassette and chainrings.
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Old 05-22-23, 12:03 PM
  #46  
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I avoid buying couterfeit products by not buying from Amazon or ebay vendors. For bike gear there are many excellent online e-stores run by people in the USA like performancebike.com and incycle.com. No need to take a risk with Amazon or ebay where counterfeit goods are quite common.
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Old 05-22-23, 01:21 PM
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Has anyone actually bought a counterfeit chain from Amazon, from an order that was Fulfilled By Amazon and eligible for Prime shipping? I would find that hard to believe.
In general I've bought stuff indiscriminately from Amazon, Ebay and Aliexpress without ever thinking twice, and I have never encountered anything that is discernably fake. If they are fake, then they are so well made that I couldn't tell the difference.
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Old 05-22-23, 02:10 PM
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Originally Posted by icemilkcoffee
Has anyone actually bought a counterfeit chain from Amazon, from an order that was Fulfilled By Amazon and eligible for Prime shipping? I would find that hard to believe.
In general I've bought stuff indiscriminately from Amazon, Ebay and Aliexpress without ever thinking twice, and I have never encountered anything that is discernably fake. If they are fake, then they are so well made that I couldn't tell the difference.
imc,

As far as I know I have had the same good luck with Amazon, with this one exception, a filter for a vacuum cleaner:


A fake Panasonic filter for a vacuum cleaner

How could I tell?
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Old 05-22-23, 04:49 PM
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Originally Posted by icemilkcoffee
Has anyone actually bought a counterfeit chain from Amazon, from an order that was Fulfilled By Amazon and eligible for Prime shipping? I would find that hard to believe.
In general I've bought stuff indiscriminately from Amazon, Ebay and Aliexpress without ever thinking twice, and I have never encountered anything that is discernably fake. If they are fake, then they are so well made that I couldn't tell the difference.
I have ACTUALLY bought chains from two different seemingly legit USA sellers that were counterfeit.

By the time I figured this out several months had passed so I did not lodge a complaint. But I would be VERY cautious about this.
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Old 05-22-23, 05:26 PM
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Originally Posted by datlas
I have ACTUALLY bought chains from two different seemingly legit USA sellers that were counterfeit.

By the time I figured this out several months had passed so I did not lodge a complaint. But I would be VERY cautious about this.
Can you tell us from whom you got the counterfeits? Not to slag them, but it would be helpful. If either are major retailers, it would mean that even recognized, respected retailers are not immune from counterfeits.
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