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UPS lost my Bikeflights shipment

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UPS lost my Bikeflights shipment

Old 08-12-22, 09:50 AM
  #51  
amazinmets73
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Originally Posted by tomato coupe View Post
Good, glad you caught those guys. But, the OP's situation looks like a simple case of a lost package, not theft. There's a high likelihood that UPS will eventually find the bikes.
If UPS is still in possession of the bikes, sure. My concern is the bikes have been delivered to an incorrect address. In fact, I believe it's the most likely scenario.
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Old 08-12-22, 10:34 AM
  #52  
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Originally Posted by amazinmets73 View Post
If UPS is still in possession of the bikes, sure. My concern is the bikes have been delivered to an incorrect address. In fact, I believe it's the most likely scenario.
Probably true.
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Old 08-12-22, 12:46 PM
  #53  
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You will either get your bikes or the insured value. All these people asking for law suits or police reports are clueless. I ship stuff everyday with UPS and LTL freight. You will not get more than insured value no mater how much you insist or sue. Lesson learned. I'm the cheapest person around but anytime I ship something over $500 always insure.
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Old 08-16-22, 06:56 PM
  #54  
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Just received this:

"At this point we've exhausted all leads to locate this shipment unfortunately. Your best bet would be to file a police report for stolen property, make sure it includes a complete description of the bike, value, and description of the incident. Once that's received, we can have our claims team review for reimbursement. Let us know if you have any questions!"
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Old 08-16-22, 07:04 PM
  #55  
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So, as of now I'm out roughly $1,200. Any advice for potentially recovering the bikes on my own?
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Old 08-16-22, 07:08 PM
  #56  
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Originally Posted by amazinmets73 View Post
It's of little constellation.
Er... "consolation".
Sorry about the bikes though!
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Old 08-16-22, 07:14 PM
  #57  
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Originally Posted by sweeks View Post
Er... "consolation".
Sorry about the bikes though!
I don't recall ever saying this.
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Old 08-16-22, 07:34 PM
  #58  
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Originally Posted by amazinmets73 View Post
I don't recall ever saying this.
Post #11
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Old 08-16-22, 07:37 PM
  #59  
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Originally Posted by sweeks View Post
Not there...
"Yes, a paltry $400 as opposed to the nearly 2K I could have sold the bikes for."

That's the only text.
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Old 08-16-22, 07:39 PM
  #60  
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Originally Posted by amazinmets73 View Post
Just received this:

"At this point we've exhausted all leads to locate this shipment unfortunately. Your best bet would be to file a police report for stolen property, make sure it includes a complete description of the bike, value, and description of the incident. Once that's received, we can have our claims team review for reimbursement. Let us know if you have any questions!"
This may not be if any help, but if UPS told you to file a police report, is that enough of an indication the bikes were stolen?

Would that open up an avenue to your homeowner’s policy?

I have no idea.

John
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Old 08-16-22, 07:41 PM
  #61  
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Originally Posted by 70sSanO View Post
This may not be if any help, but if UPS told you to file a police report, is that enough of an indication the bikes were stolen?

Would that open up an avenue to your homeowner’s policy?

I have no idea.

John
I'm not a homeowner 😔
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Old 08-16-22, 08:10 PM
  #62  
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Originally Posted by amazinmets73 View Post
Not there...
"Yes, a paltry $400 as opposed to the nearly 2K I could have sold the bikes for."

That's the only text.
Sorry... I'm not trying to be a pest. Here's a screen-shot of what I'm seeing on my computer. There's definitely something weird going on, because when I clicked on the "Quote" icon, the line I wanted to quote wasn't there! So I cut and pasted it, figuring it was just a computer glitch. At any rate, it looks like neither of us is losing our marbles.
I'm still sorry about your bikes!

I took this with my phone because my Mac doesn't do screenshots for some reason.
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Old 08-16-22, 08:22 PM
  #63  
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Originally Posted by sweeks View Post
Sorry... I'm not trying to be a pest. Here's a screen-shot of what I'm seeing on my computer. There's definitely something weird going on, because when I clicked on the "Quote" icon, the line I wanted to quote wasn't there! So I cut and pasted it, figuring it was just a computer glitch. At any rate, it looks like neither of us is losing our marbles.
I'm still sorry about your bikes!

I took this with my phone because my Mac doesn't do screenshots for some reason.
yea, not seeing that on my end.
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Old 08-16-22, 09:07 PM
  #64  
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Originally Posted by amazinmets73 View Post
yea, not seeing that on my end.
Ooh, very odd. It definitely is there when I read it, but it doesn’t show when quoted. Some kind of Jedi mind trick?

Originally Posted by amazinmets73 View Post
Yes, a paltry $400 as opposed to the nearly 2K I could have sold the bikes for.
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Old 08-16-22, 10:29 PM
  #65  
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Sorry about your loss, really sucks. Have you checked your local pawn shops?
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Old 08-16-22, 11:11 PM
  #66  
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Originally Posted by GAtkins View Post
Sorry about your loss, really sucks. Have you checked your local pawn shops?
Thanks.

No. I've checked FB marketplace and craigslist in the city I shipped from.

would the stolen bike registry be worth a try?
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Old 08-16-22, 11:42 PM
  #67  
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Re the police report and the implication that it was indeed stolen. You said you're not a home owner, but do you have renter's insurance? Regardless, very sorry about the whole situation. I appreciate that you've taken us through this ordeal because we can all learn from it.
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Old 08-17-22, 12:43 AM
  #68  
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Originally Posted by tomato coupe View Post
It definitely is there when I read it, but it doesn’t show when quoted.
Same here.



.
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Old 08-17-22, 04:33 AM
  #69  
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Originally Posted by Camilo View Post
Re the police report and the implication that it was indeed stolen. You said you're not a home owner, but do you have renter's insurance? Regardless, very sorry about the whole situation. I appreciate that you've taken us through this ordeal because we can all learn from it.
No renters insurance. I'm unsure if I've mentioned this, but I spoke to a woman who said UPS lost her passport and they didn't find it until a year later. That seems plausible. However, with items as large as two bike boxes, it seems highly unlikely they could be sitting in a warehouse unaccounted for. My belief is that they were delivered to the wrong address, and whoever received them simply kept the unexpected windfall.
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Old 08-17-22, 05:21 AM
  #70  
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The one glimmer of hope is that whatever the bikes were scanned as, I know the correct labels were on the box. Since there were two I ensured the correct label went on each. Would UPS deliver a bike box to the wrong address with the correct address on the label? If not, that leaves two scenarios:

1: A UPS worker stole the boxes

2: UPS is still in possession of the bikes

I still want to speak to UPS, but I've been unable to get through to a live person off their automated system after my initial conversation.
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Old 08-17-22, 08:43 AM
  #71  
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UPS drivers can definitely make mistakes in delivery. They can and do read street addresses wrong from time to time. I know from personal experience that it's the same for USPS, FedEX, Amazon, and I expect for every other delivery service.
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Old 08-17-22, 09:03 AM
  #72  
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Originally Posted by philbob57 View Post
UPS drivers can definitely make mistakes in delivery. They can and do read street addresses wrong from time to time. I know from personal experience that it's the same for USPS, FedEX, Amazon, and I expect for every other delivery service.
How glaring are there errors? Would they potentially deliver to the wrong city or state?
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Old 08-17-22, 09:09 AM
  #73  
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Originally Posted by amazinmets73 View Post
How glaring are there errors? Would they potentially deliver to the wrong city or state?
depends on your local areas track record.
When a packaging is shipping in or out in my area, F'dEx is the worst when it comes to address errors, lost, damaged, slipped schedule.
Amazon is next in line.
USPS might be equal to Amazon
UPS is best.
DHL has always been great, when they are used.

Surprisingly, Walmart delivery has been great... but that's only covers items they ship from there warehouse.
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Old 08-17-22, 09:32 AM
  #74  
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Amazon and FedEx have delivered items addressed to me to the wrong city (Cedar Rapids for 'zon, Houston for FedEx). UPS screwed up one delivery so royally that they cost me $3,000 in lost income; I will never use UPS again if I have a reasonable choice. I live at #2324 on my street; some stuff is misdelivered, for example, to 2425 or 2320, and vice versa. IME, USPS has been the best.
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Old 08-17-22, 09:50 AM
  #75  
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Originally Posted by amazinmets73 View Post
How glaring are there errors? Would they potentially deliver to the wrong city or state?
DHL swapped two of our packages destined for Malaysia and Germany. It only took 2 days to get them to the wrong destinations, but 5 weeks to sort it out and get them to the correct destination.
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