LBS charging more than MSRP for parts?
#76
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Universal Cycles appears to carry the SRAM SX Eagle Rear for $85 (available for pickup in their store in Portland).
However, the companies that have chosen to do both a LBS and an online store front are able to move much more bulk through than the smaller Mom & Pop LBS stores, potentially reducing their stocking prices and increasing inventory. As well as improving employee utilization.
However, the companies that have chosen to do both a LBS and an online store front are able to move much more bulk through than the smaller Mom & Pop LBS stores, potentially reducing their stocking prices and increasing inventory. As well as improving employee utilization.
In every market, there is always at least one old-timey mom-and-pop store where everything is marked full retail (IE, "MSRP") and there are no discounts. In this case, $115. Not necessarily just bike shops; it could be auto parts, hardware stores, vacuum cleaners, toy trains, you name it. They cater to the crowd that still doesn't use that internet thingie. If you have to blow the dust off the items on the shelves to see what the price tag says, you'll probably find it is marked full price.
#77
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In every market, there is always at least one old-timey mom-and-pop store where everything is marked full retail (IE, "MSRP") and there are no discounts. In this case, $115. Not necessarily just bike shops; it could be auto parts, hardware stores, vacuum cleaners, toy trains, you name it. They cater to the crowd that still doesn't use that internet thingie. If you have to blow the dust off the items on the shelves to see what the price tag says, you'll probably find it is marked full price.
Some of the "True Value" stores are great!!!!
We've got at least one micro chain auto parts store, as well as one true Mom & Pop auto parts store... dusty, but, unique place, but unfortunately closed due to COVID-19 (hopefully reopening soon).
In an environment with a lot of competition, both local, and online, stores and shops really have to take care to build a customer base rather than lose a customer base. And this includes multiple factors including price, quality, standing behind their products, etc.
I've started driving again, and started getting very annoyed with local support.
I realize that going online I have to put my faith in myself, but it is easy to lose faith in the local services.
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#78
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It doesn't seem so long ago the shops were bemoaning the overseas vendors. Now that that ability to shop from the UK for sram/shimano has been pretty well shutdown, we're still hearing about how shops still can't compete with anyone that sells online even if they're in our own country?
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#79
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Ben's packed my Mom's bike for shipping to me here on the East Coast. One of the last excursions out of the house I made with my late FIL was to Ben's. Cool place.
And yeah, they are a brick and mortar store so if they are selling a part for 85 bucks, I'd have to think that its a reasonable price for the LBS to meet.
And yeah, they are a brick and mortar store so if they are selling a part for 85 bucks, I'd have to think that its a reasonable price for the LBS to meet.
#80
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Do Ben's, Bike Tires Direct, Universal Cycles sell stuff in their stores for the online price?
We've got a good shop here that has at least an ebay presence with decent prices. They also have a big warehouse and will ship to a local store for free. I'm OK with that, but if they're shipping to the store, I'd expect an online price, but they charge MSRP. I'm happy to pay MSRP for in-stock stuff, but not if I have to wait longer than I do to get stuff from Amazon.
Then - for a non-sequitor - there's Home Depot's 'in stock' filter. 'In-stock' to those schmucks seems to mean anything they can get to a local store in 5 days....
We've got a good shop here that has at least an ebay presence with decent prices. They also have a big warehouse and will ship to a local store for free. I'm OK with that, but if they're shipping to the store, I'd expect an online price, but they charge MSRP. I'm happy to pay MSRP for in-stock stuff, but not if I have to wait longer than I do to get stuff from Amazon.
Then - for a non-sequitor - there's Home Depot's 'in stock' filter. 'In-stock' to those schmucks seems to mean anything they can get to a local store in 5 days....
#81
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I hope an administrator reads this thread.
I propose a new forum rule...If you're going to criticize an industry, a particular store, etc., you must first indicate what your vocation is. For example, "I'm a plumber and I charge $59.95 just to walk into your house", or "I'm a lawyer and charge $200.00 an hour for routine work." The list could go on indefinitely. BTW...I'm a professor at a small state university and my salary as I approach retirement is far from spectacular. Hikes in tuition result in no change in my salary or mounting responsibilities.
It'll never happen but one can dream. 🤞
I propose a new forum rule...If you're going to criticize an industry, a particular store, etc., you must first indicate what your vocation is. For example, "I'm a plumber and I charge $59.95 just to walk into your house", or "I'm a lawyer and charge $200.00 an hour for routine work." The list could go on indefinitely. BTW...I'm a professor at a small state university and my salary as I approach retirement is far from spectacular. Hikes in tuition result in no change in my salary or mounting responsibilities.
It'll never happen but one can dream. 🤞
Since I'm sure that the "war" on this topic isn't over, I propose an armistice to cease hostilities.
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#83
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They can comment on the price relative to other vendors, but until they understand a shop's wholesale cost, they shouldn't comment on the fairness of the price. Sure, say LBS is charging 20% more than mail order; just don't say the LBS is marking up 20% more unless you know what the shop had to pay for the item in the first place. It's hardly out of line for the LBS to have an equal or lower margin than mail order because of a higher price from the shop's distributor.
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Supply and demand, you had the demand. If not happy, find the cheapest price on the internet, wait for delivery, and fix it yourself. Your on this forum, so I assume you have another bike to ride in the meantime right?
Tim
Tim
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I hope an administrator reads this thread.
I propose a new forum rule...If you're going to criticize an industry, a particular store, etc., you must first indicate what your vocation is. For example, "I'm a plumber and I charge $59.95 just to walk into your house", or "I'm a lawyer and charge $200.00 an hour for routine work." The list could go on indefinitely. BTW...I'm a professor at a small state university and my salary as I approach retirement is far from spectacular. Hikes in tuition result in no change in my salary or mounting responsibilities.
It'll never happen but one can dream. 🤞
I propose a new forum rule...If you're going to criticize an industry, a particular store, etc., you must first indicate what your vocation is. For example, "I'm a plumber and I charge $59.95 just to walk into your house", or "I'm a lawyer and charge $200.00 an hour for routine work." The list could go on indefinitely. BTW...I'm a professor at a small state university and my salary as I approach retirement is far from spectacular. Hikes in tuition result in no change in my salary or mounting responsibilities.
It'll never happen but one can dream. 🤞
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Big Bicycle strikes again!
Reminds me of when I was reading on some fish forums. Anyone who wanted to buy just 1-2 african cichlids got a giant speil you had to buy 7,8 even 9 at once or they will all kill each other instantly and anyone disagreeing got ran out of town on a rail. Turns out that the posters pushing this nonsense were making a bundle selling off a baby fish for 15 bucks a pop in groups of a half dozen to a dozen what a coinkidink eh. 15 bucks is OK for a nice looking fish but paying that for half a dozen or more of several types really adds up, and they poop out babies at the speed of light once you have a breeding pair, anyway.
Reminds me of when I was reading on some fish forums. Anyone who wanted to buy just 1-2 african cichlids got a giant speil you had to buy 7,8 even 9 at once or they will all kill each other instantly and anyone disagreeing got ran out of town on a rail. Turns out that the posters pushing this nonsense were making a bundle selling off a baby fish for 15 bucks a pop in groups of a half dozen to a dozen what a coinkidink eh. 15 bucks is OK for a nice looking fish but paying that for half a dozen or more of several types really adds up, and they poop out babies at the speed of light once you have a breeding pair, anyway.
#87
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If you really intended that as sarcasm, you need to work on your technique.
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The point is that we often accept inflated costs because they are necessary and beyond our ability or comfort level to try ourselves. For some reason, if a bike shop tries to make a profit, some people want them closed down. I love cycling, but I understand that it's a costly sport. There's an old saying that when you buy a boat, it's like a hole in the water you throw money into. For many of us, cycling is the same hole, but just a moving one on dry land.
Since I'm sure that the "war" on this topic isn't over, I propose an armistice to cease hostilities.
Since I'm sure that the "war" on this topic isn't over, I propose an armistice to cease hostilities.
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I love my LBS. I gladly paid $15 for a pair of grips that have an MSRP of $6.50 and wholesale for $3.75. They had them, I needed them, they are 20 miles closer than the nearest shop and they need to keep the lights on.
#94
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The independent auto repair shops have been doing this for a long time. For a water hose, Nissan wanted $17 (generic was $6), they charged me $35. When I mentioned this, they claimed it was the only way to make a profit. I never went back.
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amazon, in my jammies @ 5:30 (am or pm!), with coffee. if amazon sold plywood & 2"x4"s, I would never go to the big box store or lumber yards, either. and A is not always the most moderately priced, but does offer the least amount of BS per consumer dollar I have ever encountered.
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#98
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Yeah, the bike shop is a major rip-off. They don't have to pay rent or a mortgage, they don't have to finance their inventory they don't have to pay employees. In fact, they should charge 1/2 of the internet price because you deserve it! You re so entitled! He should be begging you to have the privilege to work for you for free! No maybe, he should pay you to let him work on his bike!
Cheapness is very ugly. Especially against people that are a shoestring budget, that are working for the love of bicycles, and not the money. Learn how to wrench if you don't like it.
Cheapness is very ugly. Especially against people that are a shoestring budget, that are working for the love of bicycles, and not the money. Learn how to wrench if you don't like it.
#99
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Yep. Cheapness is ugly, and even worse when one complains abt it. Since we all have freedom of choice, either decide to support the LBS or decide not to spend more money than necessary, buy it at the the lowest cost (on line or local) and do the work yourself. Easy decision....
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#100
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Cheapness may be ugly to some, but some of us wear frugality as badge. Living below our means assures we'll retire comfortably at an age where we can enjoy it and don't really care if someone thinks we're "cheap". Don't get me wrong, I'll gladly pay the price if the value is there, but in the OP's case it didn't appear there was any added value for the added price.
Your comment abt value is spot on. I might qualify that comment with "One person's trash is another person's treasure." Value is how we each perceive and define it for one's self. And it is not always a tangible concept. In this case, someone might see that paying more than MSRP for a product *is* a value to him/her because it helps to keep the LBS open and accessible. Others may see it differently.
All a matter of perspective and priority.
Cheers.....