Addiction 2021.4
#3926
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Actually felt good on the bike.
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#3927
Senior Member
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Trainer ride today was a little less horrible than the other day. Much like I did last year, I set up my fans with an emphasis on drawing air in to the room from the other room. Like Mo, I didn't really feel that cooling was too big of a problem, so I speculated that, like Vol, I was just sucking all of the oxygen out of the room.
#3928
he said member
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I totally understand the stance of only providing warranty support if the gear was bought through an authorized dealer... but when they're directly responsible for bricking it, that's a horse of a different color.
I'll boycott SRAM in solidarity with you.
....but I'm not giving up my Zipps.
I'll boycott SRAM in solidarity with you.
....but I'm not giving up my Zipps.
#3929
Fat n slow
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16mph from the N here this morning was strong enough for me to take a pass.
#3930
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This ad keeps on tempting me. Someone should buy them so that I can't.
#3931
Senior Member
You can't watch the Nuggets or Avalanche if you have cable or Dish in Colorado. Only DirecTV has the network. That's crazy. You have to go to the bar to watch your local sports team.
#3932
he said member
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A forum member had bought a nice used Madone and it cracked around the BB. Trek told him no warranty, try your dealer, etc. He was pretty upset with them.
In my biz we sometimes would have to replace an engine computer after attempting to reprogram one. If it was for a recall we could warranty the computer even if the car was out of warranty.
Electronic throttles get carboned up and need to be cleaned to make the car idle right and as it gets dirtier the computer compensates to a certain point but after you clean it the idle is too fast and it needs to "relearn". Some of the early ones can't relearn and the computer has to be replaced and this is not warranty on an older car. So, technically, we broke it but we aren't paying for it. After we figured out which cars had the problem we would warn the customer and include the price of the computer in the estimate.
In my biz we sometimes would have to replace an engine computer after attempting to reprogram one. If it was for a recall we could warranty the computer even if the car was out of warranty.
Electronic throttles get carboned up and need to be cleaned to make the car idle right and as it gets dirtier the computer compensates to a certain point but after you clean it the idle is too fast and it needs to "relearn". Some of the early ones can't relearn and the computer has to be replaced and this is not warranty on an older car. So, technically, we broke it but we aren't paying for it. After we figured out which cars had the problem we would warn the customer and include the price of the computer in the estimate.
One day on a ride it began to feel mushy in back. Sure enough the drop out had pulled out of the chain stay.
I called Trek in Wisconsin, spoke to a rep. He said bring it to the nearest Trek dealer and they would fix it, free. No problem. I was floored. Couldn't believe my ears. I reiterated, not original owner, bought it used. Again, no problem.
So I stripped it down to a bare frame and brought it to the nearest dealer in my area. 10 days later they call me to come get it. I stroll in after work, he says $132.00. $66.00 shipping each way. No one who I ever spoke to about this issue ever said they had been charged anything. I paid it and unwrapped it to find a dime size chip in the paint where the work was done.
I believe the dealer used this as an opertunity to make a few bucks off me. Trek, from what I learned later covers the shipping for warranty and repairs. The local dealer is supposed to just facilitate the handling, as part of their agreement with Trek.
So my problem here is even though I got my frame fixed for free, I got kind of shook down at the local dealer. Did they do anything wrong? Technically no, we never talked about shipping. It was still cheaper than a new frame right. But did I still feel the same elation that the guy at Trek made me feel when he said he would take care of me? Nope, I felt suckered, still do even today over it.
over the years I've spent a lot of money on bike stuff. Do you know how much money I've spent at that shop? 0. Do you know how many people I've told that story to? Everyone that would listen. I wonder if there is a way to calculate how much that $132.00 cost them in the long run. Do they care? Probably not....but I do.
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#3933
Senior Member
If it does. Shiz going up for sale. Di2 here I come. I already feel like I've been date ***** a couple times and am now living with the offspring of that union.
here's some highlights.
All the proprietary stuff when I built this boat anchor of a bike.
The redesign of the pf30 monstrosity into an even bigger crappier monstrosity known as Dub pf30.
6 months after I purchased my E tap upgrade for Contador, brand new Sram discontinued support for it in favor of axs.
Now this. Sram started out as a fairly user friendly company. Today, they don't even take phone calls. Email only.
In the words of our dear departed benifactor Sram can bite me.
here's some highlights.
All the proprietary stuff when I built this boat anchor of a bike.
The redesign of the pf30 monstrosity into an even bigger crappier monstrosity known as Dub pf30.
6 months after I purchased my E tap upgrade for Contador, brand new Sram discontinued support for it in favor of axs.
Now this. Sram started out as a fairly user friendly company. Today, they don't even take phone calls. Email only.
In the words of our dear departed benifactor Sram can bite me.
#3934
Habitual User
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#3935
Should Be More Popular
Join Date: Dec 2007
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You did not hear? I think it was about a year ago.
edit: link. https://www.bikeforums.net/northeast...-rip-pcad.html
edit: link. https://www.bikeforums.net/northeast...-rip-pcad.html
#3936
Should Be More Popular
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#3937
Senior Member
You did not hear? I think it was about a year ago.
edit: link. https://www.bikeforums.net/northeast...-rip-pcad.html
edit: link. https://www.bikeforums.net/northeast...-rip-pcad.html
#3939
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#3940
Administrator
Thread Starter
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Addict.
Just say No.
Just say No.
__________________
See, this is why we can't have nice things. - - smarkinson
Where else but the internet can a bunch of cyclists go and be the tough guy? - - jdon
#3941
Mostly Harmless
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#3942
Habitual User
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#3943
Should Be More Popular
Join Date: Dec 2007
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#3944
he said member
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#3945
Administrator
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It had a much bigger impact here than that link indicates. As word got around, members whom we haven’t seen in years all came by to pay their respects. He was a much loved guy, deservedly so. He couldn’t stand me but I’ll tell you right now, he was the best forum personality we ever had here. Just thinking about his outstanding wit right now is enough to make me smile.
__________________
See, this is why we can't have nice things. - - smarkinson
Where else but the internet can a bunch of cyclists go and be the tough guy? - - jdon
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#3946
So it is
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#3947
So it is
Join Date: Sep 2008
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It had a much bigger impact here than that link indicates. As word got around, members whom we haven’t seen in years all came by to pay their respects. He was a much loved guy, deservedly so. He couldn’t stand me but I’ll tell you right now, he was the best forum personality we ever had here. Just thinking about his outstanding wit right now is enough to make me smile.
#3948
So it is
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#3949
Klaatu..Verata..Necktie?
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#3950
Senior Member
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