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New derailleur doesn't reach smallest cog

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Old 03-11-21, 01:52 PM
  #1  
RobertUI 
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New derailleur doesn't reach smallest cog

As an experiment, I purchased the 'CNC Rear Derailleur 10 Speed Direct Mount/Hanger Mount for Shimano/sram' (https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1) to use with my well-loved wheelset outfitted with an SRAM 11-36 Cassette (PG 1070). The wheelset was running fine on one of my other bikes, so I thought I would try this out with the ridiculously cheap shifter/derailleur setup. The derailleur set screw adjustment allowed me to dial in the big cog with no problem, but with the set screw backed off completely, the chain will not make it to the smallest (11) cog. Looking at the back of the bike, it's obvious that the derailleur only allows me to get to the 2nd highest cog (again, the set screw is backed off completely). Is there a spacer that I could use when mounting the derailleur (the thought being that it would push it away from the hanger)? I've checked alignment with my alignment tools, and the hanger does not appear to be bent. The bike is a Fuji Fuji Crosstown and was previously set up as a 1x7.

I can try to take pictures, but I'm wondering if this is what I get for going with such a cheap derailleur (in which case I will be returning it). Thanks in advance to all of my fellow BF-Bike Mechanics
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Last edited by RobertUI; 03-12-21 at 05:52 AM. Reason: typo
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Old 03-11-21, 01:56 PM
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Is the cable tight or slack when set to the smallest cog? you've tried the B screw adjustment? How about the H & L screw?
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Old 03-11-21, 02:05 PM
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Originally Posted by Troul
Is the cable tight or slack when set to the smallest cog? you've tried the B screw adjustment? How about the H & L screw?
I always do my initial adjustments without the cable attached, so in this case, there's no cable (slack). I tried the B screw adjustment (only adjusts the angle) as well as the H&L (H in this case). The issue is mechanical, the derailleur doesn't come "out" or "away" far enough to hit that highest cog. I'll grab a picture when I get off work to show what I'm talking about.
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Old 03-11-21, 02:11 PM
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Never heard of CNC brand before. I'd pack it back up and return for a refund.
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Old 03-11-21, 02:12 PM
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Would this be something you'd think could work?
https://www.performancebike.com/whee...n-ds-1/p324953

WM DROP OUT SAVER - THICK DROPOUTS (6.5MM INSERTION)
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Old 03-11-21, 02:26 PM
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Originally Posted by Troul
Would this be something you'd think could work?
https://www.performancebike.com/whee...n-ds-1/p324953

WM DROP OUT SAVER - THICK DROPOUTS (6.5MM INSERTION)
I don't think that will help, but thanks I wasn't aware those existed (and I've encountered a few frames with stripped mounts). I believe that a 2mm washer will do what I need (and I'm sure I can scrounge one up) but didn't know if anyone else has ever encountered this. I will probably wind up returning and going with something 'better' but I'm otherwise really impressed with the quality of such a cheap shifter/der combo. This is for my daughter's campus bike, so I'm trying to keep the budget as low as possible while still giving her some better gearing options.
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Old 03-11-21, 02:36 PM
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You do know that SRAM and Shimano have DR's that are in the 24 to 30 dollar range too don't you? Why not get something that matches components already on your bike instead of experimenting.


And how many speeds is your rear? The cnc dr on amazon I looked at was only for 10 speed rears.
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Old 03-11-21, 02:39 PM
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Originally Posted by RobertUI
I don't think that will help, but thanks I wasn't aware those existed (and I've encountered a few frames with stripped mounts). I believe that a 2mm washer will do what I need (and I'm sure I can scrounge one up) but didn't know if anyone else has ever encountered this. I will probably wind up returning and going with something 'better' but I'm otherwise really impressed with the quality of such a cheap shifter/der combo. This is for my daughter's campus bike, so I'm trying to keep the budget as low as possible while still giving her some better gearing options.

I think that is a relatively common bike shop hack- add a washer between the wheel and the dropout to move the RD out further, to remedy hesitant shifting to the smallest cog.
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Old 03-11-21, 02:47 PM
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it could simply be beyond the derailler range.....but hard to tell as nothing is listed for max rear cog/minimum rear cog, chain wrap and max front ring diference.

get a shimano
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Old 03-11-21, 03:01 PM
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The derailleur clearly says it's for a 10 speed, and you are using a 11 speed cassette. And you are confused to why it won't shift down to the 11th speed? Am I missing something here?
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Old 03-11-21, 03:07 PM
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could you put a washer or spacer between the RD bolt and the hanger to physically move the RD outboard a bit? You'd have to redo the H/L limits. There's likely more than enough thread on the RD bolt to accommodate a spacer.
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Old 03-11-21, 03:33 PM
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Originally Posted by cbrstar
The derailleur clearly says it's for a 10 speed, and you are using a 11 speed cassette. And you are confused to why it won't shift down to the 11th speed? Am I missing something here?
I feel as if I'm in the same boat too. But the OP did say they were "experimenting" in their OP.

How much more money experimenting do they want to spend before paying less for the correct part? Maybe it's more a matter of proving they can do it.
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Old 03-11-21, 04:00 PM
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"ShenZhenShiShiLiLanTianKeJiYouXianGongSi" ( really, copied from Amazon listing) certainly sounds like a well-established, reputable firm.
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Old 03-11-21, 04:12 PM
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Originally Posted by dsbrantjr
"ShenZhenShiShiLiLanTianKeJiYouXianGongSi" ( really, copied from Amazon listing) certainly sounds like a well-established, reputable firm.

That's just how you annunciate "shimano"

elocution of shimano :
Shen-ZhenShiShiLiLa-nTi-a-(nKeJiYou)XianGongSi/
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Old 03-11-21, 04:15 PM
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Originally Posted by dsbrantjr
"ShenZhenShiShiLiLanTianKeJiYouXianGongSi" ( really, copied from Amazon listing) certainly sounds like a well-established, reputable firm.
Since 4:00 Tuesday morning!
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Old 03-11-21, 04:31 PM
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Is there a spacer behind the cassette that you could remove?
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Old 03-12-21, 05:54 AM
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Originally Posted by cbrstar
The derailleur clearly says it's for a 10 speed, and you are using a 11 speed cassette. And you are confused to why it won't shift down to the 11th speed? Am I missing something here?
I had a typo in the cassette model number, sorry about that it's definitely a 10 speed cassette that I'm using.

Originally Posted by Camilo
Is there a spacer behind the cassette that you could remove?
Sadly no, but I think I may have remedied the situation, I checked back after work, and there was a slight bend to the hanger. I straightened it out, and the derailleur (with the set screw backed all the way out) just makes it there. I am still planning to put a washer there to give me a little more room.

Originally Posted by Litespud
could you put a washer or spacer between the RD bolt and the hanger to physically move the RD outboard a bit? You'd have to redo the H/L limits. There's likely more than enough thread on the RD bolt to accommodate a spacer.
This ^ I think I may have done this at the shop I worked at in college (30 years ago) though we were always trying things that might save a few pennies.
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Old 03-12-21, 06:44 AM
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Originally Posted by trailangel
Never heard of CNC brand before. I'd pack it back up and return for a refund.
^^^This. Buy a SRAM or Shimano.
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Old 03-12-21, 10:07 AM
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Originally Posted by prj71
^^^This. Buy a SRAM or Shimano.
This experiment was intended to test the quality of the cheap chinese stuff and compare it to the brand name... my thought is that if it worked 'well enough' it might be good for a campus commuter that's likely to get stolen at some point in its life (college campus).
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Old 03-12-21, 11:07 AM
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Originally Posted by RobertUI
This experiment was intended to test the quality of the cheap chinese stuff and compare it to the brand name... my thought is that if it worked 'well enough' it might be good for a campus commuter that's likely to get stolen at some point in its life (college campus).
But that cheap stuff cost the same as a 10 speed Shimano DR. And I think SRAM has them that inexpensive too. Maybe not on Amazon, but many other online retailers of bike components sell 10 speed Shimano for the same price as what your DR was on Amazon.
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Old 03-12-21, 11:53 AM
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10 sp SIS or 10 sp SYS..... doesn't say.
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Old 03-12-21, 01:42 PM
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Originally Posted by RobertUI
This experiment was intended to test the quality of the cheap chinese stuff and compare it to the brand name...
So how did that work out for you?
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Old 03-12-21, 06:57 PM
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Originally Posted by RobertUI
This experiment was intended to test the quality of the cheap chinese stuff and compare it to the brand name... my thought is that if it worked 'well enough' it might be good for a campus commuter that's likely to get stolen at some point in its life (college campus).
the no name brand is a good theft deterrent. Anyone that knows bicycle parts will know that particular der is low buck Chinesium.
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Old 03-13-21, 06:09 AM
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For all the trashing of this no name stuff, it turned out to be a hangar issues.

FWIW, I had to shim a SRAM X9 rd one time to get it to reach the lowest cog.
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