SRAM Force eTap AXS FD chain drop
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Sooo.... I'm wondering when I can expect this to start happening on my new bike? Everything I've read on the internet strongly suggests that SRAM eTap AXS front mechs are garbage, guaranteed to drop the chain on every ride. Now it's very early days for me, but it's not happening yet. Front shifting is actually very smooth both up and down. Not even the slightest hint of throwing the chain off in either direction. Am I being lulled into a false sense of security or is it just the usual internet amplification of problems? Or have SRAM sorted out previous issues through hardware or firmware tweaks? So far I'm impressed with it. It's not even noisy like they are supposed to be!
At first, the chain was dropping between the frame and the small ring when shifting from the big to the small ring. I adjusted the low limit screw to the tightest I could even though it was within SRAM's specs. It stopped. Last week, my chain dropped again but between the big ring and the crank arm when going from the small to the big ring. I adjusted the high limit screw to the tightest possible (it was also within SRAM's specs). It dropped again during the next ride. I then lowered the derailleur height and rotational angle (both were also within SRAM's specs). It worked. No issues since, but I am skeptical.
I've had 6 bikes equipped with Shimano (1x Tiagra, 2x GRX, 1x 105 and 2x Ultegra DI2) so far and I have never never had a single chain drop from any of them.
Finally, Force AXS shifts are slow as hell as compared to Ultegra DI2. I was told it's the same thing for Red.
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I just made sure mine was set up exactly as recommended by SRAM before the first ride and never had any issues. Haven't had to adjust it since either. Did you pay attention to fitting the correct mounting wedge to prevent any flex, as I think that may be quite important here? Mine came with an assortment of wedges with different thickness, although the factory fitted one was fine on my Canyon.
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I just made sure mine was set up exactly as recommended by SRAM before the first ride and never had any issues. Haven't had to adjust it since either. Did you pay attention to fitting the correct mounting wedge to prevent any flex, as I think that may be quite important here? Mine came with an assortment of wedges with different thickness, although the factory fitted one was fine on my Canyon.
#30
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I have had SRAM AXS FD on my last three bikes w/ zero issues. You do need to setup the front derailleur spot on with the included block and out I caution I do run a chain catcher, but frankly I had more issues with chain drops with Shimano 11 speed. I will say the FD does shift slower than Shimano Di2 but the new firmware has helped a bit, but SRAM AXS rear derailleurs shift faster than Shimano Di2
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Sooo.... I'm wondering when I can expect this to start happening on my new bike? Everything I've read on the internet strongly suggests that SRAM eTap AXS front mechs are garbage, guaranteed to drop the chain on every ride. Now it's very early days for me, but it's not happening yet. Front shifting is actually very smooth both up and down. Not even the slightest hint of throwing the chain off in either direction. Am I being lulled into a false sense of security or is it just the usual internet amplification of problems? Or have SRAM sorted out previous issues through hardware or firmware tweaks? So far I'm impressed with it. It's not even noisy like they are supposed to be!
Only time my Sram Force etap has ever dropped the chain was a double shift. Big ring to little ring up front, and shifting the RD at the same time. Chain fell inside the little ring. 6700 miles on that groupset. 1 time isn’t bad.
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LBS took care of assembling it (I checked the whole bike at home right after picking up like I usually do with all of my N+1 and both the FD and RD were adjusted as per specs.). I was not provided with any extra wedge in the bag of parts they gave me, but I would hope that world's biggest bike manufacturer makes sure their bikes are equipped with the proper parts. If not, I would be disappointed lol.
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I have 2 bike running eTap AXS (D1 group) and have not had any issues with chain drop over about 4K miles. 1 was already setup, 1 bike was a conversion to it and I did the setup. It could not have been easier, and I did have to make sure to use the correct sized FD wedge. The FD's have just worked flawlessly.
#35
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It's easy to make one simple mistake that results in chain drops. The most likely is the FD rotating out of alignment when the clamp bolt is fully tightened. All three of my bikes with axs do this, so I deliberately set the marks crooked in the opposite direction and watch that the marks are parallel to the big ring, after tightening. I never use a wedge. There is some suspicion that sram cranks have poor shifting ramps. I have used a Campy 48/32 and grx cranks with no issues.
I also think that some folks don't understand what parallel means and they may try to place the marks directly over the big ring teeth, which may not be parallel to the chain ring. Side to side position is what limit screws are for.
I also think that some folks don't understand what parallel means and they may try to place the marks directly over the big ring teeth, which may not be parallel to the chain ring. Side to side position is what limit screws are for.
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It's easy to make one simple mistake that results in chain drops. The most likely is the FD rotating out of alignment when the clamp bolt is fully tightened. All three of my bikes with axs do this, so I deliberately set the marks crooked in the opposite direction and watch that the marks are parallel to the big ring, after tightening. I never use a wedge. There is some suspicion that sram cranks have poor shifting ramps. I have used a Campy 48/32 and grx cranks with no issues.
I also think that some folks don't understand what parallel means and they may try to place the marks directly over the big ring teeth, which may not be parallel to the chain ring. Side to side position is what limit screws are for.
I also think that some folks don't understand what parallel means and they may try to place the marks directly over the big ring teeth, which may not be parallel to the chain ring. Side to side position is what limit screws are for.
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It's easy to make one simple mistake that results in chain drops. The most likely is the FD rotating out of alignment when the clamp bolt is fully tightened. All three of my bikes with axs do this, so I deliberately set the marks crooked in the opposite direction and watch that the marks are parallel to the big ring, after tightening. I never use a wedge. There is some suspicion that sram cranks have poor shifting ramps. I have used a Campy 48/32 and grx cranks with no issues.
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Sram force
[QUOTE=PeteHskiAre you shifting the front under heavy load? Is it dropping when shifting to big or small ring? I've been using Force AXS for 18 months now and it has dropped the chain 3 times when shifting to the big ring under very low load. It has never dropped a chain going to the small ring, which happens occasionally on my other bike with Shimano. At the moderate load I typically shift the front I can't see flex being an issue.[/QUOTE]
no not shifting under big load. FD set up by bike shop with the appropriate wedges. Drop happens randomly so I don’t see how it can be FD position. I thought rather to do with the chain ring especially since sram have binned the original force chain ring and now distribute force with a one piece chain ring like red. Not sure though happy for other advice. I think the current mechanic is very good they only do higher end race bikes I don’t think k the FD position is the issue. And if a bike shop that only does high end road bikes can’t set it up correctly then the product is not a good product. Happy to get the red front chain ring and report back
If people are interested
no not shifting under big load. FD set up by bike shop with the appropriate wedges. Drop happens randomly so I don’t see how it can be FD position. I thought rather to do with the chain ring especially since sram have binned the original force chain ring and now distribute force with a one piece chain ring like red. Not sure though happy for other advice. I think the current mechanic is very good they only do higher end race bikes I don’t think k the FD position is the issue. And if a bike shop that only does high end road bikes can’t set it up correctly then the product is not a good product. Happy to get the red front chain ring and report back
If people are interested
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[
i agree it needs to be set up absolutely perfectly but that is why I didn’t set it up myself
Originally Posted by eduskator;[[color=#222222
Funny I read this, because I just got my N+1 two weeks ago which is equipped with SRAM Force (first time SRAM user) and I've had nothing but issues with my FD so far. It seems like the FD needs to be PERFECTLY aligned and adjusted to work flawlessly, which is a PITA.[/color]
At first, the chain was dropping between the frame and the small ring when shifting from the big to the small ring. I adjusted the low limit screw to the tightest I could even though it was within SRAM's specs. It stopped. Last week, my chain dropped again but between the big ring and the crank arm when going from the small to the big ring. I adjusted the high limit screw to the tightest possible (it was also within SRAM's specs). It dropped again during the next ride. I then lowered the derailleur height and rotational angle (both were also within SRAM's specs). It worked. No issues since, but I am skeptical.
I've had 6 bikes equipped with Shimano (1x Tiagra, 2x GRX, 1x 105 and 2x Ultegra DI2) so far and I have never never had a single chain drop from any of them.
Finally, Force AXS shifts are slow as hell as compared to Ultegra DI2. I was told it's the same thing for Red.
At first, the chain was dropping between the frame and the small ring when shifting from the big to the small ring. I adjusted the low limit screw to the tightest I could even though it was within SRAM's specs. It stopped. Last week, my chain dropped again but between the big ring and the crank arm when going from the small to the big ring. I adjusted the high limit screw to the tightest possible (it was also within SRAM's specs). It dropped again during the next ride. I then lowered the derailleur height and rotational angle (both were also within SRAM's specs). It worked. No issues since, but I am skeptical.
I've had 6 bikes equipped with Shimano (1x Tiagra, 2x GRX, 1x 105 and 2x Ultegra DI2) so far and I have never never had a single chain drop from any of them.
Finally, Force AXS shifts are slow as hell as compared to Ultegra DI2. I was told it's the same thing for Red.
i agree it needs to be set up absolutely perfectly but that is why I didn’t set it up myself
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no not shifting under big load. FD set up by bike shop with the appropriate wedges. Drop happens randomly so I don’t see how it can be FD position. I thought rather to do with the chain ring especially since sram have binned the original force chain ring and now distribute force with a one piece chain ring like red. Not sure though happy for other advice. I think the current mechanic is very good they only do higher end race bikes I don’t think k the FD position is the issue. And if a bike shop that only does high end road bikes can’t set it up correctly then the product is not a good product. Happy to get the red front chain ring and report back
If people are interested
If people are interested
When I was originally reading about these potential issues there appeared to be no real consensus about a cause and many riders have no issues at all. Fortunately I never had a problem myself so never looked any further.
Edit: Thinking about it more, if chainring flex was the issue then pretty much every user would be dropping chains regularly.
Last edited by PeteHski; 06-10-23 at 06:49 AM.
#42
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I suggest that SRAM shifting ramps may be lacking because I've done a dozen setups with 7 different Campy and grx cranks, on 6 frames, never used a wedge and never experienced chain drops or the setup sensitivity that others claim. It's easy to blame the FD, but most users have only owned one SRAM crank and automatically blame the FD. There's more to it, in my much larger experience.
I've never set up an AXS FD then found it to function poorly on the road and need readjustment.
I've never set up an AXS FD then found it to function poorly on the road and need readjustment.
Last edited by DaveSSS; 06-10-23 at 06:42 AM.
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I suggest that SRAM shifting ramps may be lacking because I've done a dozen setups with 7 different Campy and grx cranks, on 6 frames, never used a wedge and never experienced chain drops or the setup sensitivity that others claim. It's easy to blame the FD, but most users have only owned one SRAM crank and automatically blame the FD. There's more to it, in my much larger experience.
I've never set up an AXS FD then found it to function poorly on the road and need readjustment.
I've never set up an AXS FD then found it to function poorly on the road and need readjustment.
Maybe it’s just fussy about chain line, chain length, or even just user technique ie not as tolerant to variations in cadence, load etc. as Shimano. I would describe myself as a cautious shifter ie I never shift the front under load and I’m careful to pedal smoothly through the transition. I also never use rear shift compensation. The 3 isolated chain drops I’ve had with SRAM Force (from thousands of shifts) all happened on up shifts at very low load when I wasn’t paying much attention. They all popped the chain off on the outside of the big ring.
#44
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I'd say that some users get lucky and have a perfect setup. My setups don't have to be so perfect. A 1/8 turn of a limit screws doesn't create chain drops. I don't use a wedge either. Some would claim it's necessary.
Using sequential mode can certainly make chain drops more likely. Some users are also new to cycling and make poorly timed shifts. With sequential it will shift to the little ring and several sprockets smaller if you try to shift into the big/big. Then it won't allow any of the 5 smallest sprockets to be used with the little ring. I only set a 2 sprocket limit on multi-shifts to use for compensation if needed. I might use the big/big briefly.
I also use cranks that all have a 16-17 tooth difference that SRAM says won't work.
Using sequential mode can certainly make chain drops more likely. Some users are also new to cycling and make poorly timed shifts. With sequential it will shift to the little ring and several sprockets smaller if you try to shift into the big/big. Then it won't allow any of the 5 smallest sprockets to be used with the little ring. I only set a 2 sprocket limit on multi-shifts to use for compensation if needed. I might use the big/big briefly.
I also use cranks that all have a 16-17 tooth difference that SRAM says won't work.
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I suggest that SRAM shifting ramps may be lacking because I've done a dozen setups with 7 different Campy and grx cranks, on 6 frames, never used a wedge and never experienced chain drops or the setup sensitivity that others claim. It's easy to blame the FD, but most users have only owned one SRAM crank and automatically blame the FD. There's more to it, in my much larger experience.
I've never set up an AXS FD then found it to function poorly on the road and need readjustment.
I've never set up an AXS FD then found it to function poorly on the road and need readjustment.
Last edited by tomato coupe; 06-10-23 at 08:09 AM.
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Neither, really. The statement “There is some suspicion that sram cranks have poor shifting ramps” implies that there is theory circulating that this is the cause of the problem. I’ve never heard anyone but the poster posit this theory. The merits of the theory were addressed by someone else.
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#48
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I own two force and one rival FD for three bikes. The force models were manufactured over 3 years ago and the rival was new last year.
The idea of incompetent mechanics was thoroghly thrashed on another site, but there were posters who can't do their own work who claimed that every shop in town failed to fix their problem. You could postulate that there are many defective FDs out there or that the marks were incorrectly painted, out of alignment. There are many possibilities. All I know is I break a lot of SRAM setup rules and have no problems.
The current SRAM video seems very thorough. I can't use the plastic setup tool because it doesn't fit the wider teeth on my grx cranks. That's no problem.
Last edited by DaveSSS; 06-10-23 at 10:11 AM.
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It just seems obvious to me that there are either many incompetent mechanics or some other issue. I have been building up bikes for a long time, I'm a mechanical engineer and machinist by trade, so mybe this setup is easier for me. I've read dozens of threads on this subject. Many claim that only by leaving a slight chain rub in the big ring and 10T sprocket can they stop chain drops. I've never need that. Anything in spec works for me.
I own two force and one rival FD for three bikes. The force models were manufactured over 3 years ago and the rival was new last year.
The idea of incompetent mechanics was thoroghly thrashed on another site, but there were posters who can't do their own work who claimed that every shop in town failed to fix their problem. You could postulate that there are many defective FDs out there or that the marks were incorrectly painted, out of alignment. There are many possibilities. All I know is I break a lot of SRAM setup rules and have no problems.
I own two force and one rival FD for three bikes. The force models were manufactured over 3 years ago and the rival was new last year.
The idea of incompetent mechanics was thoroghly thrashed on another site, but there were posters who can't do their own work who claimed that every shop in town failed to fix their problem. You could postulate that there are many defective FDs out there or that the marks were incorrectly painted, out of alignment. There are many possibilities. All I know is I break a lot of SRAM setup rules and have no problems.
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Hence the "or".