Mojo31

That could be a very expensive thing to say.

phrantic09

didn’t you already get her a Porsche?

indyfabz

At a service plaza on 95 somewhere in CT. Traffic has been creeping along for the last 15 miles.

Mojo31

Five years ago. Ancient history.

Just got her a brake job for it. Does that count?

t2p

'No' means not yet ?

t2p

Is this your garage ?

Velo Vol 

What was the reason?

https://www.wbir.com/article/news/lo...0-277e07d177ba

Velo Vol 

MOTD

16 June 2022

Who you got?

rjones28 

Demand better reporting from your local news.

rjones28 

Not a map.

bampilot06

Not as congested today. Woke up at 6 am to a storm rapidly approaching, went back to sleep. Now it appears storms are building over Richmond and are heading my way.

Velo Vol 

LCUB apparently trying to cover it up.

genejockey 

Yeah. That'll f***ing work.

Velo Vol 

Which do you use on the road?

Mojo31

Got this loaner today that is brand new. I should take it home, give it to her, then buy the bike.





"Oh, by the way, honey, we have to give it back."

datlas 

On your bike??

Bah Humbug

That key is trying too hard.

Mojo31

No, but this might be my home if I'm not careful.

LesterOfPuppets

WA SR 542 road report:

big john

We never had loaners at Chevrolet until GM started a program I think around 2014. They would provide 10 or so cars to be used as low priced rentals or free loaners for warranty customers. After a certain mileage, I think around 2k, they were to be sold as demos and more cars would be put in their place.

Employees were allowed to use these cars in some cases but the purpose was to get customers in them as a promotion. Because our dealer had apathetic management and no good system to keep track of things abuses were inevitable. One of the office women who had a long commute took one of the cars and put like 3500 miles on it by the time they figured out who had it. Another car was taken by a service advisor and he had a fender bender with it and generally beat it up.

Employees brought them back filthy and many times we had to get rental cars for customers from outside because employees were driving the loaners.

They stopped the program after a while and I don't think it came back. Employees screw things up for others and management does nothing until it's too late.

They used to let employees borrow used car trade-ins until one of the advisors got a DUI in one and the cops impounded the car and management didn't find out until the towing and storage was as much as the car was worth. That was the end of that perk.

Mojo31

That, my friend, is the infamous Porsche painted key option that only sets you back $540.



The problem is that the paint chips. I had a car with that once, and it got so chipped that I switched the painted shell for a Chinese carbon one I got on Ebay for $15 (it never assploded).

Mojo31

This dealer seems to have a pretty good system for managing the loaners. It's a great way to show the customers the new car features.

There are three good places to take these cars for service within about a 30-minute drive. Two of those are indies. The problem is that they charge as much as the dealer, and then you have the issue of no car while it's in the shop. So, I stick with the dealer and get the loaners. It beats the two of us having to shuffle our schedules to get cars to and from the shop. I know that the cost of the loaners is built into the service costs in some way.

indyfabz

Of course not. I only ride Interstate Highways out west.

big john

The program we had was similar to demos which can be provided to managers. Some dealers I have worked at have a demo for each manager. They get sold after they reach about 3k miles or 3 months, usually for a discount from MSRP. The factory absorbs any loss the sales dep't. might have from selling the cars at a discount.

You're right about management being the key to the success of this stuff. Having worked at stores which were well managed to ones with almost no management at all I can see the difference in everything. The car business has the reputation of being shysters in sales and service but it doesn't have to be that way. I worked at a family run store where if there was any indication of screwing customers you were gone, immediately. I worked at another where shafting people was not only tolerated, but rewarded. And I worked at one that was like the wild west and everyone did whatever they wanted and nothing really mattered.

datlas 

Phew! I was starting to worry.