Addiction 2022.2
#8726
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#8728
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At a service plaza on 95 somewhere in CT. Traffic has been creeping along for the last 15 miles.
#8729
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#8730
Senior Member
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#8731
Senior Member
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#8732
VFL For Life
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#8733
VFL For Life
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#8734
Mostly Harmless
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#8735
Mostly Harmless
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#8736
Senior Member
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Not as congested today. Woke up at 6 am to a storm rapidly approaching, went back to sleep. Now it appears storms are building over Richmond and are heading my way.
#8737
VFL For Life
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#8738
Klaatu..Verata..Necktie?
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#8739
VFL For Life
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#8740
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#8741
Should Be More Popular
Join Date: Dec 2007
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#8742
serious cyclist
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#8743
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#8744
cowboy, steel horse, etc
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WA SR 542 road report:
#8745
Senior Member
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Employees were allowed to use these cars in some cases but the purpose was to get customers in them as a promotion. Because our dealer had apathetic management and no good system to keep track of things abuses were inevitable. One of the office women who had a long commute took one of the cars and put like 3500 miles on it by the time they figured out who had it. Another car was taken by a service advisor and he had a fender bender with it and generally beat it up.
Employees brought them back filthy and many times we had to get rental cars for customers from outside because employees were driving the loaners.
They stopped the program after a while and I don't think it came back. Employees screw things up for others and management does nothing until it's too late.
They used to let employees borrow used car trade-ins until one of the advisors got a DUI in one and the cops impounded the car and management didn't find out until the towing and storage was as much as the car was worth. That was the end of that perk.
#8746
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That, my friend, is the infamous Porsche painted key option that only sets you back $540.
The problem is that the paint chips. I had a car with that once, and it got so chipped that I switched the painted shell for a Chinese carbon one I got on Ebay for $15 (it never assploded).
The problem is that the paint chips. I had a car with that once, and it got so chipped that I switched the painted shell for a Chinese carbon one I got on Ebay for $15 (it never assploded).
#8747
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We never had loaners at Chevrolet until GM started a program I think around 2014. They would provide 10 or so cars to be used as low priced rentals or free loaners for warranty customers. After a certain mileage, I think around 2k, they were to be sold as demos and more cars would be put in their place.
Employees were allowed to use these cars in some cases but the purpose was to get customers in them as a promotion. Because our dealer had apathetic management and no good system to keep track of things abuses were inevitable. One of the office women who had a long commute took one of the cars and put like 3500 miles on it by the time they figured out who had it. Another car was taken by a service advisor and he had a fender bender with it and generally beat it up.
Employees brought them back filthy and many times we had to get rental cars for customers from outside because employees were driving the loaners.
They stopped the program after a while and I don't think it came back. Employees screw things up for others and management does nothing until it's too late.
They used to let employees borrow used car trade-ins until one of the advisors got a DUI in one and the cops impounded the car and management didn't find out until the towing and storage was as much as the car was worth. That was the end of that perk.
Employees were allowed to use these cars in some cases but the purpose was to get customers in them as a promotion. Because our dealer had apathetic management and no good system to keep track of things abuses were inevitable. One of the office women who had a long commute took one of the cars and put like 3500 miles on it by the time they figured out who had it. Another car was taken by a service advisor and he had a fender bender with it and generally beat it up.
Employees brought them back filthy and many times we had to get rental cars for customers from outside because employees were driving the loaners.
They stopped the program after a while and I don't think it came back. Employees screw things up for others and management does nothing until it's too late.
They used to let employees borrow used car trade-ins until one of the advisors got a DUI in one and the cops impounded the car and management didn't find out until the towing and storage was as much as the car was worth. That was the end of that perk.
There are three good places to take these cars for service within about a 30-minute drive. Two of those are indies. The problem is that they charge as much as the dealer, and then you have the issue of no car while it's in the shop. So, I stick with the dealer and get the loaners. It beats the two of us having to shuffle our schedules to get cars to and from the shop. I know that the cost of the loaners is built into the service costs in some way.
#8748
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#8749
Senior Member
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You're right about management being the key to the success of this stuff. Having worked at stores which were well managed to ones with almost no management at all I can see the difference in everything. The car business has the reputation of being shysters in sales and service but it doesn't have to be that way. I worked at a family run store where if there was any indication of screwing customers you were gone, immediately. I worked at another where shafting people was not only tolerated, but rewarded. And I worked at one that was like the wild west and everyone did whatever they wanted and nothing really mattered.
#8750
Should Be More Popular
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