Go Back  Bike Forums > News & Suggestions > Forum Suggestions & User Assistance
Reload this Page >

How to stop getting pestered about my subscription?

Search
Notices
Forum Suggestions & User Assistance Have a suggestion for the forums? Need help with the Forums? Post here.

How to stop getting pestered about my subscription?

Thread Tools
 
Search this Thread
 
Old 11-01-22, 05:14 PM
  #1  
smontanaro 
Senior Member
Thread Starter
 
Join Date: Aug 2007
Location: Evanston, IL
Posts: 5,084

Bikes: many

Mentioned: 63 Post(s)
Tagged: 0 Thread(s)
Quoted: 1441 Post(s)
Liked 1,386 Times in 758 Posts
How to stop getting pestered about my subscription?

I've been getting dunning emails from BF recently that my subscription was about to expire. A few minutes ago I got a message telling me my subscription had expired. Looking on PayPal, I see that I auto-payed for another year nearly a month ago, on October 5th:



Furthermore, the email tells me to check my private messages at a bikeforums.net URL I can't reach:
Dear smontanaro,

You have received a new private message at Bike Forums from Forum Alert, entitled "Paid Subscription Expired Notice".

To read the original version, respond to, or delete this message, you must log in here:
https://stg1.bikeforums.net/private.php

This is the message that was sent:
***************
Dear smontanaro,

Your access to the paid subscription "Premium Membership" has expired.

If you have selected a recurring subscription you will be automatically billed for the renewal, else to renew this subscription you must visit https://stg1.bikeforums.net/payments.php

All the best,
Bike Forums
***************

Again, please do not reply to this email. You must go to the following page to reply to this private message:
https://stg1.bikeforums.net/private.php
Looking at the Received headers in the mail I received, it seems like the message really did originate within BF or Internet Brands:Received: from stg-mxout1.internetbrands.com ([98.158.206.104])
by mx.google.com with ESMTPS id i19-20020a9d4a93000000b00661d302c9e3si12729952otf.273.2022.11.01.15.49.21
for <skip.montanaro@gmail.com>
(version=TLS1_3 cipher=TLS_AES_256_GCM_SHA384 bits=256/256);
Tue, 01 Nov 2022 15:49:21 -0700 (PDT)
Received-SPF: pass (google.com: domain of contactus@bikeforums.net designates 98.158.206.104 as permitted sender) client-ip=98.158.206.104;
Authentication-Results: mx.google.com;
spf=pass (google.com: domain of contactus@bikeforums.net designates 98.158.206.104 as permitted sender) smtp.mailfrom=contactus@bikeforums.net
Received: from stg-bikeforums-web1.internetbrands.com (unknown [10.161.129.5]) by stg-mxout1.internetbrands.com (Postfix) with ESMTP id 649244DF5A41 for <skip.montanaro@gmail.com>; Tue,
1 Nov 2022 15:49:21 -0700 (PDT)
Received: by stg-bikeforums-web1.internetbrands.com (Postfix, from userid 48) id 62DC275C4; Tue,
1 Nov 2022 15:49:21 -0700 (PDT)

I visited my normal private messages but saw no unread messages. I hate to seem alarmist, but is there a problem? Why would legitimate BF adminstrative mail reference a nonexistent URL?
__________________
Monti Special
smontanaro is offline  
Old 11-01-22, 06:20 PM
  #2  
zandoval 
Senior Member
 
zandoval's Avatar
 
Join Date: May 2010
Location: Bastrop Texas
Posts: 4,464

Bikes: Univega, Peu P6, Peu PR-10, Ted Williams, Peu UO-8, Peu UO-18 Mixte, Peu Dolomites

Mentioned: 13 Post(s)
Tagged: 0 Thread(s)
Quoted: 955 Post(s)
Liked 1,619 Times in 1,039 Posts
This certainly deserves an answer...
__________________
No matter where you're at... There you are... Δf:=f(1/2)-f(-1/2)
zandoval is offline  
Old 11-02-22, 10:32 AM
  #3  
IBJoel
Administrator
 
Join Date: Sep 2015
Posts: 437
Mentioned: 29 Post(s)
Tagged: 0 Thread(s)
Quoted: 223 Post(s)
Liked 224 Times in 146 Posts
You can ignore this. Our tech guys were testing something on the staging site (hence the "stg" in the URL) and accidentally sent out subscription reminders
IBJoel is offline  
Likes For IBJoel:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.