FedX sent me a bill for a duty
#26
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This is pretty common for me in Canada. Nearly anything I buy that is new from out of country is followed by a duty/brokerage bill some time after. I'm not sure how much your initial purchase was but anytime you buy anything out of country and it is shipped through a courier at their most basic rate I'd expect this to happen.
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So, let's combine all this into a (text) flow chart.
1. Pull up your original order and shipping emails. Compare the shipper information and tracking label to the bill you got. If they don't match, it's probably a scam.
2. Reasonableness test: how much was the total order? Import duties seem to range from 10-20% from other sources on bikes and parts. Was the total order $750-1500? (Next I'll try to guess what you bought that only weigh 6 pounds. Oh, another flashing light: why did FedEx supposedly give you the English unit weight instead of rest-of-the-world mass in kg?)
3. If tracking labels match and the order looks reasonable, find out of channel contact information for FedEx and call or contact them to verify this is a legitimate charge.
I'd assess it as not a slam-dunk scam, but I'd guess the odds are 2:1 to 3:1 against it being legitimate. Note I'm not a professional importer or bookmaker.
1. Pull up your original order and shipping emails. Compare the shipper information and tracking label to the bill you got. If they don't match, it's probably a scam.
2. Reasonableness test: how much was the total order? Import duties seem to range from 10-20% from other sources on bikes and parts. Was the total order $750-1500? (Next I'll try to guess what you bought that only weigh 6 pounds. Oh, another flashing light: why did FedEx supposedly give you the English unit weight instead of rest-of-the-world mass in kg?)
3. If tracking labels match and the order looks reasonable, find out of channel contact information for FedEx and call or contact them to verify this is a legitimate charge.
I'd assess it as not a slam-dunk scam, but I'd guess the odds are 2:1 to 3:1 against it being legitimate. Note I'm not a professional importer or bookmaker.
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I've had this once from Fedex too when the ordered item exceeded the $800 limit. If I remember correctly there was the bill and also the actual duty form. What got my goat is that FEDEX did not contact me for payment before delivery. They paid on my behalf and then charged me a fee for the service. At no time did I give them permission to act on my behalf and then charge me for it. Not did I pick them as the shipper, that decision was made by the Vendor. There is a place to pull up this billing at the FEDEX site and pay. I'd just have to dig through all my info to find it.
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That's standard fare. Every invoice we receive from FedEx has the weight listed in pounds, even if the airway bill and customs documents are in kilograms. (DHL uses kilograms on all their invoices.)
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What got my goat is that FEDEX did not contact me for payment before delivery. They paid on my behalf and then charged me a fee for the service. At no time did I give them permission to act on my behalf and then charge me for it. Not did I pick them as the shipper, that decision was made by the Vendor.
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Dang it!
I just got dinged by DHL today for an unexpected $107
FWIW: Extralite HyperSmart3 hubs front/rear just went live on Monday. The pair with hybrid ceramic bearings will run you $850 USD shipped. So, with import duties count on about $957 if you want a super cool 212 gram disc brake hub set.
I should've been smart enough to save the $107 in duties by making 2 separate orders. 35€ shipping x2 would've netted a savings of $72 because the $800 value threshold was never crossed.
Live & learn. I sure do wish I'd have known about the $800 threshold mentioned in this thread before I ordered. When it's unexpected, 11% is steep.
I just got dinged by DHL today for an unexpected $107
FWIW: Extralite HyperSmart3 hubs front/rear just went live on Monday. The pair with hybrid ceramic bearings will run you $850 USD shipped. So, with import duties count on about $957 if you want a super cool 212 gram disc brake hub set.
I should've been smart enough to save the $107 in duties by making 2 separate orders. 35€ shipping x2 would've netted a savings of $72 because the $800 value threshold was never crossed.
Live & learn. I sure do wish I'd have known about the $800 threshold mentioned in this thread before I ordered. When it's unexpected, 11% is steep.
Last edited by base2; 05-18-22 at 11:19 PM.
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100% scam IMO.
Just yesterday, I got a scam call saying they were calling about an Amazon order.
And lots of border patrol BS calls from several states.
Only DHL asked for payment before home shipping. Ignoring it didn't work.
Just yesterday, I got a scam call saying they were calling about an Amazon order.
And lots of border patrol BS calls from several states.
Only DHL asked for payment before home shipping. Ignoring it didn't work.
Last edited by GamblerGORD53; 05-18-22 at 11:29 PM.
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I've received these invoices dozens of times, and there's really nothing about it that indicates that this is a scam. The OP received an international shipment at the right time, and FedEx sent him an invoice via snail mail. Granted, FedEx can still make mistakes, so I would still phone or email FedEx and get a confirmation on the airway bill and a copy of the commercial invoice. But, it doesn't smell like a scam.
Here's the problem with that. Effective scammers are likely going to be familiar with FedEx procedures, those aren't exactly secret. Thus, the scams are likely going to resemble those SOPs. The part that smells scammy here is the lack of confirmation tying this bill to a particular shipment. We agree that OP should confirm stuff with FedEx, but I don't think a basic wide net scam should be ruled out here.
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This is why I buy only locally sourced, farm-to-table, organic, plant-based bike stuff. Just had some new Beyond Brake Pads installed yesterday.
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SCAM
Duty on bike parts is more like 6%......not 20% or whatever the invoice from Somalia says.
Duty on bike parts is more like 6%......not 20% or whatever the invoice from Somalia says.
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To the OP- what method of payment is requested and exactly who do you pay? Beware the Greek letters in the Internet address scam for one. I did buy a radio from Canada on eBay a few years ago and the customs fees and paperwork were quite a shock.
I would go to FedEx.com and punch in the tracking number, see what that shows.
I would go to FedEx.com and punch in the tracking number, see what that shows.
Last edited by grizzly59; 05-19-22 at 09:51 AM.
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When I have had Fedex clear items for me, they contacted me and I paid in advance. Now, this could have changed.
I try to use a different shipper now.
Fees can be very high, like the $500 changed to inspect my velomobile when in fact there was no actual inspection. OP had a very small package, not a crate of items. You are assuming a lot here.
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OP said "Duty".
When I have had Fedex clear items for me, they contacted me and I paid in advance. Now, this could have changed.
I try to use a different shipper now.
Fees can be very high, like the $500 changed to inspect my velomobile when in fact there was no actual inspection. OP had a very small package, not a crate of items. You are assuming a lot here.
When I have had Fedex clear items for me, they contacted me and I paid in advance. Now, this could have changed.
I try to use a different shipper now.
Fees can be very high, like the $500 changed to inspect my velomobile when in fact there was no actual inspection. OP had a very small package, not a crate of items. You are assuming a lot here.
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Agreed, it's plausible that it's real and it's plausible that it's a scam. We simply don't have enough info about the contacts of the letter and whether its info could be verified to know.
Right now the cat is dead and alive.
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Fedex fee for such a transaction is nominal, probably less than 5 bucks. So yes, you are assuming a lot. When you accuse someone of misinformation, try knowing something about the topic.
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I would contact Fedex, but using contact info from outside of the bill, to make sure in case this were to be a scam. I had to pay customs on a shipment from Canada in the past when the purchase price was in the vicinity of $700. I also had to pay fees then for presenting the shipment to the customs, and these were hefty, quite comparable to what the customs were collecting. For cheaper shipments, customs does not bother, presumably because the costs of the process would exceed what they might collect. I am not sure where the threshold is to trigger the fees. I think I ordered from Germany and Switzerland up to $230 or something without any fees.
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I've made a handful of purchases from Bike24, before, and with delivery to me in the U.S. I have not yet been charged for any duty fees for such transactions. Uncertain whether it's for certain products but not others, etc. Might well want to inquire with Bike24, to see if duty fees are always applicable for their stuff, or only for certain stuff.
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I'm looking at making a purchase from Bike24 that's right about at that limit. Might have to take a couple things out of my cart to make sure I'm below it (and hope the exchange rate doesn't change). Those German sites charge a bit more for shipping than most (and often take a bit longer to ship), but their prices are often good enough (if you buy enough stuff) or they have things no one else does to make up for it.
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I've made a handful of purchases from Bike24, before, and with delivery to me in the U.S. I have not yet been charged for any duty fees for such transactions. Uncertain whether it's for certain products but not others, etc. Might well want to inquire with Bike24, to see if duty fees are always applicable for their stuff, or only for certain stuff.
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