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Should I be concerned with by Bonktown order?

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Road Cycling “It is by riding a bicycle that you learn the contours of a country best, since you have to sweat up the hills and coast down them. Thus you remember them as they actually are, while in a motor car only a high hill impresses you, and you have no such accurate remembrance of country you have driven through as you gain by riding a bicycle.” -- Ernest Hemingway

Should I be concerned with by Bonktown order?

Old 01-13-11, 11:46 AM
  #1  
nablack
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Should I be concerned with my Bonktown order?

I received my Time RXS Carbon Pedals from Bonktown yesterday.

I opened the box to find no packing material and the pedals loose in the box. They did include the original Time box, and the cleats and hardware were in that. I can't find any noticeable wear on the pedals from riding loose. Only thing I can find wrong is a bit of fuzz and dirt on the threads.

The thing that scares me about these pedals (beside the fact that the pedals were not shipped in the Time box properly) is that the manufacture date on each pedal is different. The left pedal says April 2010. The right pedal however is stamped with October 2009! My old pedals that I am taking off both had the exact same date on them.

Is it normal to have two drastically different dates? Is this something I should be concerned about? I emailed Bonktown and will hopefully get their side of the story, but I am wondering what you all have to say about this. I really don't want to have to worry about defects and fractures from these possibly being second-hand pedals.

Thanks!

Last edited by nablack; 01-13-11 at 11:54 AM.
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Old 01-13-11, 12:15 PM
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RacerOne
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That would not be normal, probably returns if you ask me.
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Old 01-13-11, 12:19 PM
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sounds whack to me.
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Old 01-13-11, 12:22 PM
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Do they work? I'd just start pedaling them. There's a reason they are on bonktown and heavily discounted.
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Old 01-13-11, 12:50 PM
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Originally Posted by nablack
I received my Time RXS Carbon Pedals from Bonktown yesterday.

I opened the box to find no packing material and the pedals loose in the box. They did include the original Time box, and the cleats and hardware were in that. I can't find any noticeable wear on the pedals from riding loose. Only thing I can find wrong is a bit of fuzz and dirt on the threads.

The thing that scares me about these pedals (beside the fact that the pedals were not shipped in the Time box properly) is that the manufacture date on each pedal is different. The left pedal says April 2010. The right pedal however is stamped with October 2009! My old pedals that I am taking off both had the exact same date on them.

Is it normal to have two drastically different dates? Is this something I should be concerned about? I emailed Bonktown and will hopefully get their side of the story, but I am wondering what you all have to say about this. I really don't want to have to worry about defects and fractures from these possibly being second-hand pedals.

Thanks!
If they're functional and in appropriate condition, what exactly is there to be worried about? Ride them - your feet won't care about the dates.
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Old 01-13-11, 01:35 PM
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Or you could start a thread about how a perfectly functional piece of equipment has the wrong date on it and therefore cannot be used. I'm pretty sure no one has ever done that before...
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Old 01-13-11, 01:38 PM
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Wait until people in A&S see this. You'll have all sorts of legal advice
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Old 01-13-11, 01:51 PM
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Originally Posted by SingleSpeeDemon
Or you could start a thread about how a perfectly functional piece of equipment has the wrong date on it and therefore cannot be used. I'm pretty sure no one has ever done that before...
LOL...I wonder what thread you're speaking of!
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Old 01-13-11, 01:54 PM
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If pedals were damaged by shipping lose in a box, I think I'd mark that as a model I'd never ride. Pedals are meant to take abuse. That's what they're for.
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Old 01-13-11, 01:56 PM
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huh - that's strange.
I've ordered Time RXS pedals from Bonktown a variety of times (including one a week ago or so)... and they have always come in the original packaging, with all the parts, totally pristine.

I'd just ride them and not worry about it, however,
If it is going to bug you, I'd send them an email and politely ask what is up.
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Old 01-13-11, 02:11 PM
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be afraid. be very afraid. they are probably out to get you
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Old 01-13-11, 02:28 PM
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OP- That's how all the time pedals I've ever purchased come. Loose in the box. So it sounds like the pedals were shipped in the Time box properly.

The dates should make no difference.
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Old 01-13-11, 02:30 PM
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The really scary thing here is Bonktown.com itself. That damn site has sucked more money outta my wallet than my last girlfriend...
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Old 01-13-11, 02:38 PM
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I've bought 2 sets of pedals from them, one set was in a box, and one set was just in a bag with all the hardware. I'd guess (based on the price I paid) they were probably unused returns, or the box was damaged and the parts were still functional. But both pair are still going strong after a year and a half.
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Old 01-13-11, 02:45 PM
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OCD: return them immediately
Non OCD: Don't worry about it and continue using.
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Old 01-13-11, 03:07 PM
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OMG! Don't ride them. They WILL explode!!!
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Old 01-13-11, 03:08 PM
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You sure you didn't buy them on eBay? It would make a good story.
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Old 01-13-11, 03:49 PM
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Where are the dates stamped at? I have those pedals but they don't seem to have dates on there.
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Old 01-13-11, 04:06 PM
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Originally Posted by bostongarden
You sure you didn't buy them on eBay? It would make a good story.
I, for one, am very sad, you guys had the start of a great story going on that thread
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Old 01-13-11, 04:50 PM
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Originally Posted by SingleSpeeDemon
Or you could start a thread about how a perfectly functional piece of equipment has the wrong date on it and therefore cannot be used. I'm pretty sure no one has ever done that before...
Please not again.
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Old 01-13-11, 04:52 PM
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I've not had anyone inspect the dates on my pedals. I don't think it matters.
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Old 01-13-11, 05:33 PM
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Bonktown customer service is very good. They've gone out of their way for me on previous returns. No questions asked.
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Old 01-13-11, 05:48 PM
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Originally Posted by bostongarden
You sure you didn't buy them on eBay? It would make a good story.
Arrghh. I didn't realize that thread was closed and i was going to check the new chapters tonight. Maybe you guys can continue in Foo or something.
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Old 01-13-11, 06:09 PM
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I'd be more worried that they're Time RXS pedals, but that's a personal bias - mine broke after about a year and a half of use. I've also heard many other complaints about the durability of the pedals and cleats.

In fairness to Time, I did have a crash right after I started using them when I couldn't clip out fast enough. This was the first time that happened to me with clipless pedals in about 20 years; I started on the old white LeMond-style Looks in the mid 80's. Time offered me a single replacement pedal at a discount as a customer loyalty appeasement. However, after the first one broke, I felt like the other pedal was just a ticking Time bomb (pardon the pun).
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Old 01-13-11, 06:16 PM
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Packing is bad, I just received a cassette. Cassette was in a plastic baggie, it's fine, but no retail box, and no packing material in the shipping box. Nothing was damaged, and it was a good deal.
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