FYI for Garmin Varia RVR315 Users
#1
I'm good to go!
Thread Starter
Join Date: Jul 2017
Location: Mississippi
Posts: 14,985
Bikes: Tarmac Disc Comp Di2 - 2020
Mentioned: 51 Post(s)
Tagged: 0 Thread(s)
Quoted: 6193 Post(s)
Liked 4,808 Times
in
3,316 Posts
FYI for Garmin Varia RVR315 Users
Might not affect many of you, but just so you know...
My Varia is mounted right underneath my seat bag. I just found out that my seat bag rubbed the covering off the button of my Varia unit. So now rain and stuff can get down in it. Garmin is going to take care of it for me since it's still in the warranty period. But if yours manage to have gone beyond warranty, then you might want to figure some way to prevent any further erosion of the rubber cover if it is getting thin.
If I'd noticed it sooner, I could have just moved it a half inch lower on the seat post.
Don't know if the other Garmin Varia models suffer the same potential issue. But I suppose they do.
My Varia is mounted right underneath my seat bag. I just found out that my seat bag rubbed the covering off the button of my Varia unit. So now rain and stuff can get down in it. Garmin is going to take care of it for me since it's still in the warranty period. But if yours manage to have gone beyond warranty, then you might want to figure some way to prevent any further erosion of the rubber cover if it is getting thin.
If I'd noticed it sooner, I could have just moved it a half inch lower on the seat post.
Don't know if the other Garmin Varia models suffer the same potential issue. But I suppose they do.
#2
Newbie
#3
I'm good to go!
Thread Starter
Join Date: Jul 2017
Location: Mississippi
Posts: 14,985
Bikes: Tarmac Disc Comp Di2 - 2020
Mentioned: 51 Post(s)
Tagged: 0 Thread(s)
Quoted: 6193 Post(s)
Liked 4,808 Times
in
3,316 Posts
I only called them and let them know that I had the issue. I ask them what I should do to keep moisture and grit from getting in while still being able to use the button. They offered to take care of it as a warranty issue without any prompting from me.
Likes For Iride01:
#4
Senior Member
Join Date: Mar 2010
Location: Seattle, WA
Posts: 23,208
Mentioned: 89 Post(s)
Tagged: 0 Thread(s)
Quoted: 18883 Post(s)
Liked 10,646 Times
in
6,054 Posts
I can't believe this has to be explained. Garmin is allowed to choose how they respond to their customers. They chose to take care of one in the hope that he'll spend more money with them in the future. They have the right to make that choice.
Likes For Seattle Forrest:
#5
Happy With My Bikes
Join Date: Sep 2020
Location: Oklahoma
Posts: 2,186
Bikes: Hi-Ten bike boomers, a Trek Domane and some projects
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 884 Post(s)
Liked 2,307 Times
in
1,117 Posts
Garmin's taking care of this is just good customer service and a goodwill gesture. I'd wager they make a pretty good profit on these and are aware that the user also likely has an Edge or other Garmin device paired to it and they want to keep selling those. Also since the OP wasn't a jerk when contacting customer service demanding replacement for something that was damaged due to use, even inadvertently, I'm sure it went a long way toward getting this offer.
__________________
"It is the unknown around the corner that turns my wheels." -- Heinz Stücke
"It is the unknown around the corner that turns my wheels." -- Heinz Stücke
Likes For Chuck M:
#6
ignominious poltroon
Join Date: Jan 2022
Posts: 4,035
Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Quoted: 2239 Post(s)
Liked 3,434 Times
in
1,797 Posts
I mount mine upside-down for this reason.
If anything, it works slightly better. However, this is the old rectangular unit, so it probably matters less.
If anything, it works slightly better. However, this is the old rectangular unit, so it probably matters less.
Likes For Polaris OBark:
#8
Newbie
Garmin Varia RVR 315 button repair
I just took that formed piece out of the Garmin with tweezers and placed it equally level. This part is the extension that is under the thin rubber button and this extension depresses the switch below. Once I placed it evenly I formed a dab of liquid electrical tape over it and let it dry overnight. Liquid electrical tape (mine is marketed by "Starbrite") is very durable, highly adhesive and will stay flexible in all types of weather. Once it's dry it should last longer than the original button, by far.
Note, my unit is passed warranty.
Note, my unit is passed warranty.