nycracer1986

correct he ignored my email, after replying to other emails. I emailed him finally after days of not replying and said “I guess I can wait for Campagnolo in Italy to reply to my email when they open back up on 8/26 and he replied right away and said ‘sounds good’”

nycracer1986

here are the photos from the conversation. Lol like these are the idiots servicing the bike industry. God I’m tempted to open a shop to properly service folks spending this type of money and kick everyones ass with my eyes closed. It’s pathetic these guys



My initial email asking for help with this (I attached the same photo you’ve seen to the email) he didn’t respond

This is my reply after days of not replying

A deadbeats reply….

nycracer1986

I honestly give up. I’ve yet to find anyone selling high end bikes who has a clue how to sell and be concerned with the basics of making sure you’re able to use it properly. I guess the natural progression into bike shop ownership is not one where you learn how to deal with customers properly but god is it sad

vespasianus

So he gave you the bike with the shifting all wrong and it not working correct? This is just terrible.

wheelreason

This is better than The White Lotus...

dedhed

​​​​​​Quote:
Originally Posted by chaadster
I do, and offered my services upthread. I offered to spec out a complete build with trick sh*t top to bottom and included 2hrs 20mins of consultation, for just $5k. Alas, no PM from OP. Poseur, I’m afraid.


haha chaadster you’re too funny. Sorry guys I’m out in the Hamptons and have been busy. I’m all set I have a custom builder who is building a frame for me - he has the professionalism to have a conversation with me that I needed. I ordered the remainder of the parts - campy groupset, integrated Deda bars, Lightweight Millenstein EVO Wheelset etc - and a shop grade park tool tool set and I’m going to build myself. Looking forward to it!

nycracer1986

wow I’m so popular look at you guys

nycracer1986

lol I’m here tryinf to get a bit of advice about an installation clip and it’s funny how when you mention you’ve got a ton of money everyone wants to talk about you. Poor guys, don’t huh have anything better to do?

bboy314

Maybe try getting them on the phone?

shelbyfv

Flakes are always good entertainment.

chaadster

Haha! dedhed you of course saw that I threw the OP a freebie upthread by explaining what the clip does and Richie Rich still couldn’t figure it out! But he could revolutionize the industry with his eyes closed, he says… OMG, it’s frickin’ ridiculous! And the OP still hasn’t DM’d me for my Venmo so he can get me on retainer as his personal bike advisor, er, Personal Bike Advisor.

smd4

I’m pretty sure the guy that sold you the bike is regretting his decision to do so.

smd4

I’m sure he’d be very successful with his “shop quality” Park tool set!

I’ve got an X-acto knife, and have been thinking about dabbling in surgery…

shelbyfv

I gather the bike works but there's an app that won't play music.

smd4

It’ll be a cold day in hell before I need an app to enjoy my bike.

mattcalifornia

Call Campagnolo North America in Carlsbad, CA: (760) 931-0106 They were pretty responsive and helpful when I contacted them a few years ago about a defective crankset and warranty claim. Your dealer sounds like a tool. For $24k, you should be getting concierge service.

nycracer1986

thank you very much! This was helpful. I tried calling Campagnolo in Italy but they’re closed until the end of august. I’ll try CA on Monday

alexboer2004

hello, I don't understand this technical difference, can I mount the second plate in the photo, without problems?

3alarmer

.
...sometimes, I open one of these threads, read through it, and feel like a time traveler, transported far into the future. And the best part is that the popcorn tastes just as good, here in the future.

3alarmer

...although I guess if I get transported far enough into the future, the Hamptons will be underwater. So the thread topic will be about aqua-cycles.

wheelreason

Soylent Green is cyclists!...

3alarmer

...not the first time Campagnolo has used, "It's not a bug, it's a feature," in their marketing.

...you paid him the $24,000, correct ? He provided you with the goods contracted for, if I'm not mistaken. Was service, other than the warranty services from Campagnolo part of the package ? I'm kind of confused at this point, because there was some cross posting about you doing the assembly yourself, at home, thus getting a killer deal. I honestly cannot recall buying a bicycle I did not already know how to use properly. But in fairness, I am only here as a time traveler from the distant past.

3alarmer

...and no charge for streaming services. It's all included in the deal.