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Search: Posts Made By: Trey83
Showing results 1 to 50 of 98
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Forum: Road Cycling
09-13-23, 04:30 PM
Replies: 38
Views: 2,055
Posted By Trey83

I think subconsciously you want 8 bikes 😉

I think subconsciously you want 8 bikes 😉
Forum: Road Cycling
09-13-23, 04:27 PM
Replies: 222
Views: 14,596
Posted By Trey83

Well first of all, don’t return a plant in place...

Well first of all, don’t return a plant in place of your bike. They don’t accept plant returns.

I am sure you already have but just call their customer service and they will provide a label and...
Forum: Road Cycling
07-23-23, 11:50 AM
Replies: 21,412
Views: 5,329,210
Posted By Trey83

That is awesome. The gold leaf is a nice touch.

That is awesome. The gold leaf is a nice touch.
Forum: Road Cycling
07-23-23, 11:49 AM
Replies: 21,412
Views: 5,329,210
Posted By Trey83

https://cimg6.ibsrv.net/gimg/bikeforums.net-vbulle...

https://cimg6.ibsrv.net/gimg/bikeforums.net-vbulletin/2000x1504/img_3450_4712c5e0fe94cf23d52264b69b2ad416badd47d9.jpeg
Forum: Road Cycling
07-23-23, 07:33 AM
Replies: 222
Views: 14,596
Posted By Trey83

I am glad everything went smoothly for you. How...

I am glad everything went smoothly for you. How was the first ride?
Forum: Road Cycling
07-22-23, 06:44 PM
Replies: 222
Views: 14,596
Posted By Trey83

😂👍

😂👍
Forum: Road Cycling
07-22-23, 08:00 AM
Replies: 222
Views: 14,596
Posted By Trey83

I am sure everything will go smoothly for you. I...

I am sure everything will go smoothly for you. I am just the type of guy that has this luck. I really wished the Endurace would have worked out for me as I love the bike and it was a much better...
Forum: Road Cycling
07-22-23, 05:45 AM
Replies: 222
Views: 14,596
Posted By Trey83

mybe they will be the right size but one will be...

mybe they will be the right size but one will be white and the other black lol
Forum: Road Cycling
07-21-23, 05:52 PM
Replies: 17
Views: 1,070
Posted By Trey83

I am riding for better fitness and I feel that...

I am riding for better fitness and I feel that pushing a little harder or further is needed. But I still make sure some of my rides have no goals whatsoever other than to enjoy the ride and scenery....
Forum: Road Cycling
07-21-23, 03:05 PM
Replies: 222
Views: 14,596
Posted By Trey83

I would literally bust out laughing. Lol....

I would literally bust out laughing.


Lol. Little man was my helper that day. We had a good day running around LBS’s after the FedEx drop off. Good times
Forum: Road Cycling
07-21-23, 12:08 PM
Replies: 222
Views: 14,596
Posted By Trey83

Update: I got separate emails stating that they...

Update: I got separate emails stating that they received my bike and have issued the refund. It can take up to 48 hours for it to post. It appears as if we have an end to the saga. It has been an...
Forum: Road Cycling
07-21-23, 08:36 AM
Replies: 222
Views: 14,596
Posted By Trey83

😂🤣😂🤣😂

😂🤣😂🤣😂
Forum: Road Cycling
07-21-23, 08:11 AM
Replies: 222
Views: 14,596
Posted By Trey83

I have plenty of proof. It is just hilarious at...

I have plenty of proof. It is just hilarious at this point 😂 I think I see why the warehouse guy refused it Wednesday 😆
...
Forum: Road Cycling
07-21-23, 06:53 AM
Replies: 222
Views: 14,596
Posted By Trey83

Update: this transaction has been the gift that...

Update: this transaction has been the gift that keeps on giving. Now FedEx delivered a living plant that has been relabeled as my bike return. You can’t make this stuff up.

...
Forum: Road Cycling
07-20-23, 10:10 PM
Replies: 222
Views: 14,596
Posted By Trey83

I assume that is what happened 😂 It has been a...

I assume that is what happened 😂 It has been a comedy of errors.
Forum: Road Cycling
07-20-23, 05:19 AM
Replies: 222
Views: 14,596
Posted By Trey83

It is the risk you run with anything you order...

It is the risk you run with anything you order that is being mailed to you. Canyon has a positive reputation and so I was willing to take the risk. It just so happens that it is the most expensive...
Forum: Road Cycling
07-20-23, 12:13 AM
Replies: 222
Views: 14,596
Posted By Trey83

Sorry it has been a long and frustrating day. My...

Sorry it has been a long and frustrating day. My brain was thinking too large and I typed large. They sent me a Medium frame when I ordered small. Sorry for the confusion. ...
Forum: Road Cycling
07-19-23, 11:26 PM
Replies: 222
Views: 14,596
Posted By Trey83

Trust me, I was tempted to. However, I have a...

Trust me, I was tempted to. However, I have a short inseam which is part of the reason they recommend a size small. I had no stand over clearance above the top tube. I was afraid of trying it for two...
Forum: Road Cycling
07-19-23, 07:31 PM
Replies: 222
Views: 14,596
Posted By Trey83

Good company and good products but it sounds like...

Good company and good products but it sounds like they have more than one new employee making mistakes on both the shipping and receiving side and possibly even customer service as well. Everyone I...
Forum: Road Cycling
07-19-23, 06:15 PM
Replies: 222
Views: 14,596
Posted By Trey83

I did get ahold of someone from FedEx and she was...

I did get ahold of someone from FedEx and she was very helpful. She confirmed that a Canyon employee refused the shipment because “it wasn’t the bike they were expecting back”. However she was not...
Forum: Road Cycling
07-19-23, 04:58 PM
Replies: 222
Views: 14,596
Posted By Trey83

yes. It even includes their RMA number

yes. It even includes their RMA number
Forum: Road Cycling
07-19-23, 04:38 PM
Replies: 222
Views: 14,596
Posted By Trey83

I spoke with Canyon and their customer service...

I spoke with Canyon and their customer service rep said that it not possible to refuse a package. I asked to speak to a supervisor which they refused claiming one wasn’t available and that they would...
Forum: Road Cycling
07-19-23, 04:08 PM
Replies: 222
Views: 14,596
Posted By Trey83

Update: FedEx is now showing the bike as...

Update: FedEx is now showing the bike as undelivered: refused by recipient.

I noticed after re-reading the email with the return label it states “Once we receive your product, please allow 10-15...
Forum: Road Cycling
07-19-23, 10:34 AM
Replies: 222
Views: 14,596
Posted By Trey83

That’s pretty much what it should be. I have...

That’s pretty much what it should be. I have dozens of pictures of the bike showing it to be damage free and well packaged so I am not worried about it. If there is damage it’s from FedEx and I can...
Forum: Road Cycling
07-19-23, 07:44 AM
Replies: 222
Views: 14,596
Posted By Trey83

UPDATE: The bike was estimated to be delivered on...

UPDATE: The bike was estimated to be delivered on Monday but got held up by FedEx. It is showing as out for delivery today. So I am curious to see how long it take for Canyon to inspect and issue the...
Forum: Road Cycling
07-19-23, 07:41 AM
Replies: 222
Views: 14,596
Posted By Trey83

Yes I was charged $99 for the original shipping...

Yes I was charged $99 for the original shipping and that will be refunded. Canyon has a free 30 day trial on all bikes except the outlet bikes. If you aren’t happy with the bike within 30 days they...
Forum: Road Cycling
07-18-23, 10:48 PM
Replies: 222
Views: 14,596
Posted By Trey83

And I deleted my post when I found one that...

And I deleted my post when I found one that didn’t offer free shipping. The first dozen I checked including the discounted outlet bikes all offered free shipping. You win. Is that what you are...
Forum: Road Cycling
07-18-23, 04:20 PM
Replies: 222
Views: 14,596
Posted By Trey83

they told me I would have to pay shipping and...

they told me I would have to pay shipping and then request for it to be refunded after the transaction. Now they are offering free shipping as part of a promotion to anyone. So they really are doing...
Forum: Road Cycling
07-18-23, 02:25 PM
Replies: 222
Views: 14,596
Posted By Trey83

That is kind of insulting. Thanks for posting...

That is kind of insulting. Thanks for posting that.
Forum: Road Cycling
07-17-23, 09:16 AM
Replies: 222
Views: 14,596
Posted By Trey83

FedEx tracking says the bike should arrive at...

FedEx tracking says the bike should arrive at Canyon today. I wasn’t able to get it to my nearest FedEx location till Thursday which was my first day off since the mixup. No follow up on Canyons side...
Forum: Road Cycling
07-17-23, 09:12 AM
Replies: 222
Views: 14,596
Posted By Trey83

The gentleman I spoke with last week was supposed...

The gentleman I spoke with last week was supposed to check into an ETA of when the bike would be available to reorder. No one has followed up since the initial contact aside from the email containing...
Forum: Road Cycling
07-16-23, 05:31 PM
Replies: 21,412
Views: 5,329,210
Posted By Trey83

2023 Giant Defy advanced 1. The blue pedals will...

2023 Giant Defy advanced 1. The blue pedals will be replaced with 105 SPD-SL once the LBS gets my new shoes this week....
Forum: Road Cycling
07-15-23, 08:18 PM
Replies: 29
Views: 1,560
Posted By Trey83

I was at the lbs today shopping for some new...

I was at the lbs today shopping for some new shoes and I really like some of the Sidi offerings. I didn’t like their take on the BOA dials though. The BOA dials have a better release mechanism and...
Forum: Road Cycling
07-15-23, 02:28 PM
Replies: 222
Views: 14,596
Posted By Trey83

Hard to say. However, companies should realize...

Hard to say. However, companies should realize that there are countless social media platforms and it doesn’t take a big time YouTuber or other platform to cost them some sales if they don’t respond...
Forum: Road Cycling
07-14-23, 05:14 PM
Replies: 340
Views: 18,965
Posted By Trey83

I would not have a problem with rim brakes if it...

I would not have a problem with rim brakes if it weren’t for the fact that all indications show the industry moving away from them.
Forum: Forum Suggestions & User Assistance
07-14-23, 05:09 PM
Replies: 14
Views: 1,136
Posted By Trey83

Thanks You aren’t wrong 🤪

Thanks

You aren’t wrong 🤪
Forum: Forum Suggestions & User Assistance
07-14-23, 03:46 PM
Replies: 14
Views: 1,136
Posted By Trey83

it’s says Newbie under my screen name lol I...

it’s says Newbie under my screen name lol

I assume a predetermined post count removes it but I don’t know.
Forum: General Cycling Discussion
07-14-23, 03:34 PM
Replies: 6
Views: 611
Posted By Trey83

Size, weight, and expense are all reasons for...

Size, weight, and expense are all reasons for manufacturers to downsize the caliper and pads. Also there is a bit more complexity in dispersing the compressive load over a larger surface are. The...
Forum: Forum Suggestions & User Assistance
07-14-23, 03:27 PM
Replies: 14
Views: 1,136
Posted By Trey83

Newbie label

How do I get rid of the Newbie label? I have been a member for 11 years 😂
Forum: Road Cycling
07-14-23, 03:19 PM
Replies: 222
Views: 14,596
Posted By Trey83

The Defy is in fact the newest model with the 105...

The Defy is in fact the newest model with the 105 Di2. I am really excited about it. I also feel better about the purchase since I am supporting a local small business. I manage a small business...
Forum: Road Cycling
07-14-23, 11:10 AM
Replies: 222
Views: 14,596
Posted By Trey83

Velofix was not available in my area. I am not...

Velofix was not available in my area. I am not sure if that would have impacted the return process.


that’s EXACTLY what I assume happened.
Forum: Road Cycling
07-13-23, 03:55 PM
Replies: 222
Views: 14,596
Posted By Trey83

Well I will keep the thread updated with the...

Well I will keep the thread updated with the return process but I will not be purchasing another Endurace for the time being. I looked at 4 LBS’s today and came home with a Giant Defy Advanced 1. Not...
Forum: Road Cycling
07-13-23, 09:20 AM
Replies: 222
Views: 14,596
Posted By Trey83

I just dropped the bike off with FedEx. Now I am...

I just dropped the bike off with FedEx. Now I am off to a few LBS to see if anything catches my eye.
Forum: Road Cycling
07-12-23, 03:37 PM
Replies: 222
Views: 14,596
Posted By Trey83

I agree 100%. I typically buy local as I have...

I agree 100%. I typically buy local as I have with all of my previous bikes. I would have paid full price for the bike fit regardless of the outcome. It just doesn’t make sense to knowingly try to...
Forum: Road Cycling
07-12-23, 11:03 AM
Replies: 222
Views: 14,596
Posted By Trey83

I appreciate your input. It reaffirms that...

I appreciate your input. It reaffirms that returning and getting the right size is the better option.


Yikes! That bad. I just recently started looking at Canyon so I don’t know what the typical...
Forum: Road Cycling
07-11-23, 01:30 PM
Replies: 222
Views: 14,596
Posted By Trey83

So I just got off the phone with Canyon customer...

So I just got off the phone with Canyon customer service. They were very apologetic about the mixup. He did state that I was not the only customer that received the wrong bike and he mentioned it...
Forum: Road Cycling
07-11-23, 01:20 PM
Replies: 222
Views: 14,596
Posted By Trey83

I would certainly hope not lol.

I would certainly hope not lol.
Forum: Road Cycling
07-10-23, 09:52 PM
Replies: 222
Views: 14,596
Posted By Trey83

I ordered on July 3rd and took delivery today. I...

I ordered on July 3rd and took delivery today. I am in Florida and they ship out of California so I am just about as far away as possible. I will update the thread with their response. I see on their...
Forum: Road Cycling
07-10-23, 07:35 PM
Replies: 222
Views: 14,596
Posted By Trey83

Thanks for all of the responses. I am right in...

Thanks for all of the responses. I am right in the middle of the range for Canyons small size. I can tell by the stand over height that I need the smaller frame so I guess this one is going back. I...
Forum: Road Cycling
07-10-23, 05:50 PM
Replies: 222
Views: 14,596
Posted By Trey83

New bike day goes wrong

I was quite excited that my new bike was scheduled to be delivered today. I ordered a Canyon Endurace CF 105 Di2. When I got home I opened the box to find a nicely packed light blue shiny new bike. I...
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