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Di2 Front Derailleur getting stuck after changing chainrings

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Di2 Front Derailleur getting stuck after changing chainrings

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Old 01-06-21, 10:32 AM
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Runram87
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Di2 Front Derailleur getting stuck after changing chainrings

Have a Di2 road bike whose front mech is not shifting into the large cog (see video link below). The front derailleur makes a ticking sound as if it's getting stuck on something, though I can't tell on what. The Di2 setup is on tarmac (2018) that ran beautifully with the same groupset for 3 years. The bike shop, who I trust, changed the chainrings to an FSA version of the same size before the issue occurred, though I doubt that is the cause.

video link:
share.icloud.com/photos/0LL0TXZjUrmkah8SVhehNLFpA

l already tried the following with no luck:
+ Updating and Resetting the system
+ Recharging the battery (it's green)
+ Adjusting the H/L manually & using the electronic adjustments.
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Old 01-06-21, 10:52 AM
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alcjphil
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What crankset are you using? What size chainrings before and after the switch?
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Old 01-06-21, 11:11 AM
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Does it do the same thing if you...
a. turn the crank when changing.
b. remove the chain and change.

Barry
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Old 01-06-21, 12:08 PM
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Runram87
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Originally Posted by Barry2
Does it do the same thing if you...
a. turn the crank when changing.
b. remove the chain and change.

Barry
thx for the follow-up.

re: A) When I turn the crank while changing, the exact same thing happens. The chain doesn't move enough to shift to the big, and so the derailur shifts back to little then autotrims.
re: B) Will check what what happens when I remove the chain.
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Old 01-06-21, 12:09 PM
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Runram87
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Originally Posted by alcjphil
What crankset are you using? What size chainrings before and after the switch?
thx for the follow-up:

No change to the chainring cog. The prior set up was a 52/36. The new set up is a 52/36.
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Old 01-07-21, 09:30 AM
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Runram87
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Originally Posted by Runram87
thx for the follow-up.

re: A) When I turn the crank while changing, the exact same thing happens. The chain doesn't move enough to shift to the big, and so the derailur shifts back to little then autotrims.
re: B) Will check what what happens when I remove the chain.
I removed the chain, and the same issue continues as shown in the video. The derailur makes the clicking sounds and remains stuck in little.
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Old 01-07-21, 10:01 AM
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With the chain off try the following 4 tests .....
a. Return your FD E-TUBE settings to Zero
This assumes you’ve not cranked down on the mechanical stop(s).
b. Hold shift lever in big ring position, do not release.
c. Shift while placing some pressure to help it move. I’d suggest some string, rather than squashing fingers.
d. Pop the cable to force reboot of FD

best of luck


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