Experiences with ProBikeKit & Wiggle requested
#1
Newbie
Thread Starter
Join Date: Oct 2021
Location: Laguna Nigel, CA
Posts: 29
Bikes: 1978 Masi Gran Criterium, 2011 Bianchi Sempre, 2018 Pinarello Gan K
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 5 Post(s)
Likes: 0
Liked 1 Time
in
1 Post
Experiences with ProBikeKit & Wiggle requested
I'm planning a wheelset upgrade for my Pinarello Gan K disc; either Campagnolo Zonda C17s or Fulcrum Racing 3s. So far the best prices I've seen are at ProBikeKit and Wiggle. I would appreciate some reviews from cyclists who have used either vendor. I've seen some negative reviews for Wiggle, but almost every YouTube review I've seen for these wheels mentions that they came from Wiggle. Also, I'd appreciate getting opinions on the two wheelsets. Thanks in advance for your help.
#2
Forum Moderator
Join Date: Jul 2007
Location: Kalamazoo MI
Posts: 21,292
Bikes: Fuji SL2.1 Carbon Di2 Cannondale Synapse Alloy 4 Trek Checkpoint ALR-5 Viscount Aerospace Pro Colnago Classic Rabobank Schwinn Waterford PMount Raleigh C50 Cromoly Hybrid Legnano Tipo Roma Pista
Mentioned: 58 Post(s)
Tagged: 0 Thread(s)
Quoted: 3054 Post(s)
Liked 6,319 Times
in
3,658 Posts
Over the years I have ordered a couple times from Wiggle and a bunch of times from PBK. No issues ever.
.
.
__________________
Likes For cb400bill:
#3
Senior Member
Join Date: Feb 2018
Posts: 786
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 338 Post(s)
Liked 408 Times
in
252 Posts
Used both shops, no complaints at all. Warranty service was also honoured without issue. Also used two German based online shops, Bike24 and bike-components.de, both are top notch.
Likes For Branko D:
#4
Senior Member
I've been very pleased with PBK. Fast and professional shipping.
#5
Senior Member
Join Date: Dec 2019
Location: South Shore of Long Island
Posts: 2,751
Bikes: 2010 Carrera Volans, 2015 C-Dale Trail 2sl, 2017 Raleigh Rush Hour, 2017 Blue Proseccio, 1992 Giant Perigee, 80s Gitane Rallye Tandem
Mentioned: 12 Post(s)
Tagged: 0 Thread(s)
Quoted: 1071 Post(s)
Liked 988 Times
in
704 Posts
Probikekit can be a mixed bag in my experience. I ordered some track hubs from them and they took weeks to arrive, this was right at the start of the pandemic and it seemed the hubs weren't in stock like claimed and Italy was shut down. I've had two other orders from them that arrived successfully and in a reasonable time frame. Currently I had/have 3 lights on order which were supposedly in stock. It took 3 days to even ship, the lights were returned to them by the shipper the same day for some reason, and when I tried to find out what was going on I ended having to go through facebook messenger since there was no one available on their chat for 3 days. My initial email wasn't responded to until this morning and that person apparently never talked to the messenger person. Either way the claim was that it would be a couple of more days to process the order and ship them out again so I just requested a refund. Be aware, even though they're based in the UK, they're collecting sales tax depending on your state, not certain how that works.
I've never used wiggle but I think they're the same as chainreactioncycles which I've done ok with. Nothing bad, nothing amazing. I've found merlin cycles to often have the best deal and I've bought campy from them so you might want to check their prices.
I've never used wiggle but I think they're the same as chainreactioncycles which I've done ok with. Nothing bad, nothing amazing. I've found merlin cycles to often have the best deal and I've bought campy from them so you might want to check their prices.
#6
Senior Member
Join Date: Nov 2014
Location: Eugene, Oregon, USA
Posts: 27,600
Mentioned: 217 Post(s)
Tagged: 0 Thread(s)
Quoted: 18302 Post(s)
Liked 4,470 Times
in
3,326 Posts
I haven't used ProBikeKit.
I have ordered from a number of overseas companies: Ribble, Wiggle, and Merlin, and Bike-Discount.de (use for Wippermann, Bausch and Lomb, and German products), and haven't had any issues with any of them.
Over time they've made changes, especially with respect to selling Shimano components to US customers, as well as changes in pricing for shipping. Just watch your shipping costs.
I suppose the one annoyance is that stock can come and go, and they are oriented towards selling common items. Stocking issues could be amplified by COVID.
I haven't ordered from the European vendors since COVID, but expect an extra delay in shipping.
I have ordered from a number of overseas companies: Ribble, Wiggle, and Merlin, and Bike-Discount.de (use for Wippermann, Bausch and Lomb, and German products), and haven't had any issues with any of them.
Over time they've made changes, especially with respect to selling Shimano components to US customers, as well as changes in pricing for shipping. Just watch your shipping costs.
I suppose the one annoyance is that stock can come and go, and they are oriented towards selling common items. Stocking issues could be amplified by COVID.
I haven't ordered from the European vendors since COVID, but expect an extra delay in shipping.
#7
Senior Member
Join Date: Jul 2006
Location: Jacksonville, FL
Posts: 6,819
Bikes: Trek Domane SLR 7 AXS, Trek CheckPoint SL7, Trek Emonda ALR, Trek FX 5 Sport
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 750 Post(s)
Liked 1,660 Times
in
978 Posts
Same here..... never had any issues with either.
#8
Thread Killer
Join Date: Aug 2008
Location: Ann Arbor, MI
Posts: 12,367
Bikes: 15 Kinesis Racelight 4S, 76 Motebecane Gran Jubilée, 17 Dedacciai Gladiatore2, 12 Breezer Venturi, 09 Dahon Mariner, 12 Mercier Nano, 95 DeKerf Team SL, 19 Tern Rally, 21 Breezer Doppler Cafe+, 19 T-Lab X3, 91 Serotta CII
Mentioned: 30 Post(s)
Tagged: 0 Thread(s)
Quoted: 3071 Post(s)
Liked 1,624 Times
in
999 Posts
Yeah, many positive purchasing experiences with both Wiggle and PBK over several years. They’re a couple of the most prominent online vendors out there— at least in the English speaking world— and have been for a good while, so I wouldn’t worry about them being scammers or disreputable. Prices aren’t as good for USD buyers as they were pre-Brexit, though.
#9
Senior Member
Join Date: May 2021
Posts: 8,020
Mentioned: 12 Post(s)
Tagged: 0 Thread(s)
Quoted: 4193 Post(s)
Liked 4,616 Times
in
2,852 Posts
Wiggle is fine. I've ordered loads of stuff from them over the years and never had a problem. I'm UK based.
#10
Senior Member
Join Date: Dec 2019
Location: South Shore of Long Island
Posts: 2,751
Bikes: 2010 Carrera Volans, 2015 C-Dale Trail 2sl, 2017 Raleigh Rush Hour, 2017 Blue Proseccio, 1992 Giant Perigee, 80s Gitane Rallye Tandem
Mentioned: 12 Post(s)
Tagged: 0 Thread(s)
Quoted: 1071 Post(s)
Liked 988 Times
in
704 Posts
One that doesn't come up much but I learned about here is xxcycle.com they're more varied in what they have but the prices are decent.
Likes For Russ Roth:
#11
Senior Member
Join Date: Jan 2010
Location: TC, MN
Posts: 39,505
Bikes: R3 Disc, Haanjo
Mentioned: 353 Post(s)
Tagged: 1 Thread(s)
Quoted: 20791 Post(s)
Liked 9,435 Times
in
4,663 Posts
I've ordered from both for years - never an issue.
One thing to keep in mind, though, is that you may get hit up for duty once the items hit customs. I believe that the duty-free limit is still $800, but you'll want to confirm that if your planned purchase is anywhere around or over that price point. IIRC, my last wheelset, purchased early last year, were a little over $1000 from PBK and had duties/fees somewhere in the neighborhood of 40 bucks.
One thing to keep in mind, though, is that you may get hit up for duty once the items hit customs. I believe that the duty-free limit is still $800, but you'll want to confirm that if your planned purchase is anywhere around or over that price point. IIRC, my last wheelset, purchased early last year, were a little over $1000 from PBK and had duties/fees somewhere in the neighborhood of 40 bucks.
#12
Senior Member
Join Date: Jun 2021
Location: Australia
Posts: 810
Bikes: 2002 Trek 5200 (US POSTAL), 2020 Canyon Aeroad SL
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 305 Post(s)
Liked 662 Times
in
323 Posts
I've had nothing but good experiences with both Wiggle and PBK.
Now loving outside of the UK, I still use Wiggle from time to time and their international shipping is reasonable and still super fast.
Now loving outside of the UK, I still use Wiggle from time to time and their international shipping is reasonable and still super fast.
#13
Full Member
Ordered plenty from both Wiggle and Pro Bike Kit, never had any issues with either, a lot of stuff from Wiggle came faster than expected and PBK have some really good deals!
#14
Advocatus Diaboli
Join Date: Feb 2015
Location: Wherever I am
Posts: 8,585
Bikes: Merlin Cyrene, Nashbar steel CX
Mentioned: 14 Post(s)
Tagged: 1 Thread(s)
Quoted: 4696 Post(s)
Liked 1,512 Times
in
987 Posts
No issue with either. Probably no difference, but ChainReaction is same as Wiggle (same parent company).
#15
Senior Member
Nothing but great experiences with both PBK and Wiggle/Chain Reaction.
#16
Newbie
Thread Starter
Join Date: Oct 2021
Location: Laguna Nigel, CA
Posts: 29
Bikes: 1978 Masi Gran Criterium, 2011 Bianchi Sempre, 2018 Pinarello Gan K
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 5 Post(s)
Likes: 0
Liked 1 Time
in
1 Post
Thanks for all the replies and the positive feedback for Wiggle. Unfortunately, Wiggle has raised the price for the Campy wheelset considerably and ProBike is out of stock for the AFS/Shimano hub combo. I'll probably order from Bike24 later today.
#17
Senior Member
Join Date: Jun 2002
Location: Montreal, Quebec
Posts: 5,865
Mentioned: 16 Post(s)
Tagged: 0 Thread(s)
Quoted: 1791 Post(s)
Liked 1,667 Times
in
952 Posts
I have ordered from them a few times with good results. I started buying from them because I have actually been to their store in Toulouse during a vacation in the area.
#18
Klaatu..Verata..Necktie?
Join Date: May 2007
Location: SF Bay Area
Posts: 17,471
Bikes: Litespeed Ultimate, Ultegra; Canyon Endurace, 105; Battaglin MAX, Chorus; Bianchi 928 Veloce; Ritchey Road Logic, Dura Ace; Cannondale R500 RX100; Schwinn Circuit, Sante; Lotus Supreme, Dura Ace
Mentioned: 41 Post(s)
Tagged: 0 Thread(s)
Quoted: 10126 Post(s)
Liked 11,468 Times
in
5,875 Posts
I've ordered from PBK a number of times. Generally, delivery is as fast as if it were shipped within the US. Except one time, where it was two weeks, but I don't blame them, since it went to the shipper quickly.
__________________
"Don't take life so serious-it ain't nohow permanent."
"Everybody's gotta be somewhere." - Eccles
"Don't take life so serious-it ain't nohow permanent."
"Everybody's gotta be somewhere." - Eccles
#20
Banned.
Join Date: Jan 2014
Location: Vegemite Island
Posts: 4,130
Bikes: 2017 Surly Troll with XT Drive Train, 2017 Merida Big Nine XT Edition, 2016 Giant Toughroad SLR 2, 1995 Trek 830
Mentioned: 29 Post(s)
Tagged: 0 Thread(s)
Quoted: 1916 Post(s)
Liked 310 Times
in
218 Posts
https://www.bike-components.de/en/
https://www.hibike.com/
https://www.bike-discount.de/en/bike-parts
#21
Senior Member
Join Date: Jul 2017
Location: Pacific Northwest
Posts: 1,993
Bikes: Argon 18 Gallium, BH G7, Rocky Mountain Instinct C70
Mentioned: 11 Post(s)
Tagged: 0 Thread(s)
Quoted: 800 Post(s)
Liked 512 Times
in
306 Posts
I've ordered from both. Never had any issues. I even returned an item to Wiggle without problem.
#22
Banned.
I think Wiggle and Chain reaction are the same company? Ordered from both without issue. I think Wiggle logistics hub originates from Spain and Chain from Ireland. I can't believe how fast items come from Ireland when from just next door, the USA originated shipments take significantly longer. Another thing, Chain reaction had postage from Ireland at only NINE bucks! Impossible from the USA. It should be the other way around. But, for the OP, buy with high confidence from either of those vendors.
#24
Senior Member
Pro Bike Kit will send you email forever. Wiggle will not. PBK has frequent good deals. Wiggle has occasional too good to be true deals except they are true and they deliver. No problem with either.