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Road Cycling “It is by riding a bicycle that you learn the contours of a country best, since you have to sweat up the hills and coast down them. Thus you remember them as they actually are, while in a motor car only a high hill impresses you, and you have no such accurate remembrance of country you have driven through as you gain by riding a bicycle.” -- Ernest Hemingway

Mavic contact info?

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Old 02-12-16, 01:49 PM
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terrdaly
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Mavic contact info?
Anyone have any contact info for Mavic? I have had two rear Mavic Ksyrium Equipe S wheels crack in 4 1/2 years. The first was replaced under warranty after less than 2 years of use and the replacement cracked in just over 2 years of use.
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Old 02-12-16, 01:55 PM
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Originally Posted by terrdaly
Anyone have any contact info for Mavic? I have had two rear Mavic Ksyrium Equipe S wheels crack in 4 1/2 years. The first was replaced under warranty after less than 2 years of use and the replacement cracked in just over 2 years of use.
Mavic don't deal with customers direct. Talk to the place you bought them.
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Old 02-12-16, 02:28 PM
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Try www.ignoreme.com/MAVIC
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Old 02-12-16, 02:31 PM
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Originally Posted by dr_lha
Mavic don't deal with customers direct. Talk to the place you bought them.
Right, and expect to pay through the nose for a complete wheel rebuild because MAVIC also won't sell components like spokes or rims.

(Imagine two fingers over)...
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Old 02-12-16, 03:52 PM
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Originally Posted by rmfnla
Right, and expect to pay through the nose for a complete wheel rebuild because MAVIC also won't sell components like spokes or rims.

(Imagine two fingers over)...
They sell spokes and rims. Ksyrium Equipe spokes should be ~$2 each, SL spokes are $5 each, R-Sys spokes are like $40 each, rims are $100-150
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Old 02-12-16, 04:18 PM
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Originally Posted by Elvo
They sell spokes and rims. Ksyrium Equipe spokes should be ~$2 each, SL spokes are $5 each, R-Sys spokes are like $40 each, rims are $100-150
My shops say no.

Please share where you get these...
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Old 02-12-16, 04:21 PM
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Originally Posted by rmfnla
My shops say no.

Please share where you get these...
Mavic USA. The spokes are sold by the box so your shop may not be inclined to have a $90 box of 19 spokes gathering dust
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Old 02-12-16, 04:25 PM
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Originally Posted by Elvo
Mavic USA. The spokes are sold by the box so your shop may not be inclined to have a $90 box of 19 spokes gathering dust
Actually, I'd like a replacement rim for my Ksyrium SL rear which, believe it or not, is cracked.

Been to Helen's, Cynergy, Bike Effect, all with no joy.

They will do the rebuild for me, however, for a mere $300...
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Old 02-12-16, 04:27 PM
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Ah the simplicity of just buying their rims and Building your own Wheels ..

Too bad they Gave up on their components Manufacturing,

Rebuildable doesn't count when they stop making Parts to do the rebuilding..
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Old 02-12-16, 04:30 PM
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Originally Posted by rmfnla
Actually, I'd like a replacement rim for my Ksyrium SL rear which, believe it or not, is cracked.

Been to Helen's, Cynergy, Bike Effect, all with no joy.

They will do the rebuild for me, however, for a mere $300...
That's inline with the prices I was quoted.

$5x20 spokes = $100
SL Rim = $150
Labor = $50?
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Old 02-12-16, 04:34 PM
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Originally Posted by Elvo
That's inline with the prices I was quoted.

$5x20 spokes = $100
SL Rim = $150
Labor = $50?
Right.

I've been wrenching for over 40 years, including a fair amount of wheel building so I'd like to buy the rim and replace it myself, but nooooooo...
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Old 02-12-16, 10:26 PM
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I saved this site for future reference. Take a look
RogueMechanic Online Store
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Old 02-15-16, 08:12 PM
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I've seen that in my search for a replacement rim, which happens to be the one part he doesn't seem to stock.

I suspect his stuff comes from other wheels where the rim has cracked...
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