Damaged top tube carbon fiber
09-07-21, 03:24 PM
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Damaged top tube carbon fiber
I'm unable to post a pic but Trek confirmed I damaged the top tube of my 9 month old Trek Checkpoint SL 5 when it fell over. I have estimated from Ruckus Composites, Broken Carbon, and Calfee Design. Ruckus was the most expensive at $500 whereas the other 2 were around $350. Some reviews indicate Calfee can take a long time to get the bike back (as long as 7 weeks). The other two have a turn around of 2-4 weeks.
The reviews are a bit old so I'm wondering if anyone has any experience with any of the above companies?
Ruckus offers a lifetime warranty, Broken Carbon--5 years, and Calfee 10 years.
Thanks for any feedback!
The reviews are a bit old so I'm wondering if anyone has any experience with any of the above companies?
Ruckus offers a lifetime warranty, Broken Carbon--5 years, and Calfee 10 years.
Thanks for any feedback!
09-07-21, 03:42 PM
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Ruckus is the best, most hi-tech in my opinion.
09-07-21, 05:12 PM
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Thanks. I think I'll go with Ruckus. They've gotten consistently good reviews. And I'd rather have my bike back in 2-3 weeks rather than 7
09-07-21, 06:47 PM
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Good call. I've sent lots of bikes to Calfee cuz we're close but they are not nearly as hi tech as Ruckus.
09-08-21, 10:47 AM
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Have you asked Trek about a replacement frame under a "crash damage" policy? Some manufacturers will sell you a new replacement frame for much less than full retail if the bike is in an accident.
