Cracked steerer tube?
07-21-21, 06:47 PM
#26
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Two weeks ago I submitted a claim on the cracked steerer tube. So far no word from Canyon. I called and they said they’re swamped.
i guess the new normal in the era of COVID is don’t be in a hurry for anything. It looks like Canyon is not shipping any Endurace bikes in my size for a month so they may not even have a replacement fork. Maybe one day. Meanwhile I’m riding a hybrid bike that is okay, but it’s not my Canyon.
i guess the new normal in the era of COVID is don’t be in a hurry for anything. It looks like Canyon is not shipping any Endurace bikes in my size for a month so they may not even have a replacement fork. Maybe one day. Meanwhile I’m riding a hybrid bike that is okay, but it’s not my Canyon.
Canyon Home US | CANYON US
I want to visit on days I am working in my San Diego office, but every time I call the person answering the phone says not yet.
When you finally get a replacement fork, install an expanded plug in the steerer!
07-21-21, 07:14 PM
#27
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I've always followed the fork manufacturer's spec. What I've seen in my limited experience (4 or 5 different cf steerer tube forks) is either 35 or 40 mm maximum between the top of the headset and the bottom of the stem. I've never seen 30… but again, limited experience. Actually, I recently installed a 1" full carbon fork (Columbus Minimal) that specified 40mm max which is far beyond the rule of thumb, thank goodness for my fit! . I've never seen a documented rule of thumb -where haven't your seen it? (Honest question). Personally, i would never guess, but would look at what the spec actually is. If I couldn't find it, I'd go with 35mm. I wonder if there's any forks that specific as little as 30?
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07-27-21, 08:43 PM
#28
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Thread Starter
An update tonight -- Canyon is going to replace my fork, as they see "no external forces or incorrect assembly that could have caused this" steerer tube crack. That's the good news. Now the challenge is to find a matching fork.
So there's still a bit of work ahead, but I am very pleased with Canyon's decision. I'm looking forward to having a fully operational Endurace bike, because MAN I've missed riding it. It hangs on a bike rack in my garage and whispers "please ride me" when I walk by.
So there's still a bit of work ahead, but I am very pleased with Canyon's decision. I'm looking forward to having a fully operational Endurace bike, because MAN I've missed riding it. It hangs on a bike rack in my garage and whispers "please ride me" when I walk by.
