Garmin Neo Bike Issue/Fix
#1
Senior Member
Thread Starter
Join Date: Sep 2014
Location: Northeastern MA, USA
Posts: 1,678
Bikes: Garmin/Tacx Bike Smart
Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Quoted: 646 Post(s)
Liked 289 Times
in
191 Posts
Garmin Neo Bike Issue/Fix
My Neo Bike developed a loose crank on the left side. I checked for a solution but found none, so I called Garmin. The took down the serial, asked how long I've had it, and promptly shipped a replacement for no charge. They even paid for shipping. I'm posting for two reasons: if you have the same bike and it develops that issue, it's a production issue you can't fix. Secondly, call Garmin. Their customer service is top-notch.
Likes For dmanthree: