Shimano crank recall
#1
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Shimano crank recall
Shimano to recall 680,000 Ultegra and Dura-Ace cranksets due to crash risk
The specific models affected are the 11-speed compatible Ultegra FC-6800,
Dura-Ace FC-9000,
Ultegra FC-R8000 and
Dura-Ace FC-R9100 chainsets,
as well as the FC-R9100P power meter variant.
https://www.cyclingnews.com/news/shi...to-crash-risk/
The specific models affected are the 11-speed compatible Ultegra FC-6800,
Dura-Ace FC-9000,
Ultegra FC-R8000 and
Dura-Ace FC-R9100 chainsets,
as well as the FC-R9100P power meter variant.
https://www.cyclingnews.com/news/shi...to-crash-risk/
Last edited by cat0020; 09-21-23 at 09:54 AM.
#2
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They finally admitted it.
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#4
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They want 760,000 people to immediately stop riding their bicycles, bring them to a LBS for inspection, and then will only replace ones they find to have signs of delamination.
Yeah, good luck with that.
Mine is on my dedicated Zwift trainer bike. I'll roll the dice. My road bike is Sram.
Yeah, good luck with that.
Mine is on my dedicated Zwift trainer bike. I'll roll the dice. My road bike is Sram.
#6
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If you are in North America and believe you have an affected crank, you are advised to immediately stop using it and contact a Shimano dealer or an authorised inspection centre (essentially any store that is familiar with Shimano components and has passed Shimano's maintenance course). The dealer will then perform an inspection, and where signs of delamination or separation are found, a free replacement will be issued.
edit: statement from Shimano says they expect only 1% or less of cranks to need to be replaced.
Last edited by datlas; 09-21-23 at 10:53 AM.
#7
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Shifting the responsibility back to the consumer.
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thats one way to spur the "buy back" program up.
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Yeah, they had major issues even before this recall. They are shallow and not a 1-piece. Some of them are ungluing.
It's a nice thing for the owners that are close to needing to replace them!
Still a lot better than SRAM though
It's a nice thing for the owners that are close to needing to replace them!
Still a lot better than SRAM though
#10
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Important message to customer about inspection program
https://bike.shimano.com/en-EU/infor...n-program.html
https://bike.shimano.com/en-EU/infor...n-program.html
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Lots of variables in that design/production process. Doesn't take much to come out with a flaw. I don't know that the problem will go away.
#12
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Once a manufacturer offers a recall like this, does it go on indefinitely, or is there a set window to seek replacement?
Both my road bikes have 9000 cranks, which I really like. I imagine they will pass inspection. They look good to me. But it doesn't exactly inspire a ton of confidence during the next field sprint.
If I start seeing the crank separate three years from now, will they replace them then?
I'm also wondering how Frankenstein-y the replacement 11-speed 9100 chain rings are going to look on the 12-speed 9200 crank arms. Anyone have both 9100 and 9200 cranks? Poring over the photos online, it looks like there might be some difference in finish and flow of the lines.
Both my road bikes have 9000 cranks, which I really like. I imagine they will pass inspection. They look good to me. But it doesn't exactly inspire a ton of confidence during the next field sprint.
If I start seeing the crank separate three years from now, will they replace them then?
I'm also wondering how Frankenstein-y the replacement 11-speed 9100 chain rings are going to look on the 12-speed 9200 crank arms. Anyone have both 9100 and 9200 cranks? Poring over the photos online, it looks like there might be some difference in finish and flow of the lines.
#13
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Once a manufacturer offers a recall like this, does it go on indefinitely, or is there a set window to seek replacement?
Both my road bikes have 9000 cranks, which I really like. I imagine they will pass inspection. They look good to me. But it doesn't exactly inspire a ton of confidence during the next field sprint.
If I start seeing the crank separate three years from now, will they replace them then?
I'm also wondering how Frankenstein-y the replacement 11-speed 9100 chain rings are going to look on the 12-speed 9200 crank arms. Anyone have both 9100 and 9200 cranks? Poring over the photos online, it looks like there might be some difference in finish and flow of the lines.
Both my road bikes have 9000 cranks, which I really like. I imagine they will pass inspection. They look good to me. But it doesn't exactly inspire a ton of confidence during the next field sprint.
If I start seeing the crank separate three years from now, will they replace them then?
I'm also wondering how Frankenstein-y the replacement 11-speed 9100 chain rings are going to look on the 12-speed 9200 crank arms. Anyone have both 9100 and 9200 cranks? Poring over the photos online, it looks like there might be some difference in finish and flow of the lines.
#14
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Has anyone on here had one of these cranks fail?
I'm wondering if there is much warning.
Maybe they start to separate before they actually snap altogether?
I'm wondering if there is much warning.
Maybe they start to separate before they actually snap altogether?
#15
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I've had this happen on an affected Ultegra crank a while back. bummer that I just tossed it. I have one now too but its on my permanent trainer bike so im not sure if im gonna bother w the recall
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mine did start to visibly separate as well. it wasn't catastrophic for me, but I imagine it could be if you like didn't notice
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#17
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I think I kept the parts, so looks like I will get a replacement as they didn't warranty the initial failure.
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go Campy!
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It is! I wonder what gives Shimano the confidence that the ones manufactured since 2019 and the new 12-speed Ultegra and Dura-Ace cranks are not similarly affected? Are they not also HollowCrank bonded crank arms?
It should; I use Shimano 10-speed rings (105 FC-5750 big ring and Ultegra FC-6700 small ring) with my otherwise 11-speed Shimano drivetrain.
It should; I use Shimano 10-speed rings (105 FC-5750 big ring and Ultegra FC-6700 small ring) with my otherwise 11-speed Shimano drivetrain.
#21
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It is! I wonder what gives Shimano the confidence that the ones manufactured since 2019 and the new 12-speed Ultegra and Dura-Ace cranks are not similarly affected? Are they not also HollowCrank bonded crank arms?
It should; I use Shimano 10-speed rings (105 FC-5750 big ring and Ultegra FC-6700 small ring) with my otherwise 11-speed Shimano drivetrain.
It should; I use Shimano 10-speed rings (105 FC-5750 big ring and Ultegra FC-6700 small ring) with my otherwise 11-speed Shimano drivetrain.
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Sounds somewhat similar to the Ford Explorer/Firestone fiasco BITD. Shimano doesn't want to take any blame. "Nothing to see here. Move along."
Last edited by seypat; 09-22-23 at 04:23 AM.
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