Cannondale warranty, will it cover me if a buy a 2nd hand bike that isn't registered?
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Cannondale warranty, will it cover me if a buy a 2nd hand bike that isn't registered?
I have an opportunity to buy a new cannondale frame from the original owner who hasn't registered the bike yet. Will I get covered if I buy it and register my name?
#2
Shimano Certified
Most likely a matter of how well the shop that it was bought from recorded info and how much bending of info you are willing to do. I know my shop records frame serials to purchase recipts which may interfere with your ability to claim proof of purchase.
#3
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Pretty much all warranty claims need to be processed by an authorized dealer, so the question is can you convince a dealer into thinking you are the original owner. They may want a receipt if they didn't sell it to you. Thus I think you will run up against the original owner clause.
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Personally, if I were buying a frame on the contingency that it had to have a factory warranty, I wouldn't buy one 2nd hand. I could see real issues trying to ever collect on that warranty if the frame broke or was damaged in some other way.
#5
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I'm the original owner of my Cannondale Synapse road bike. I'm the second owner of my Cannondale hybrid. While I don't expect it ever to come up, I'm fairly certain that I would not be successful in a warranty claim with my 2nd-hand Quick CX frame. But in the other hand, I got it for a lot less than it would be priced new, with the expectation that I own any problems that may arise.
#6
Callipygian Connoisseur
This is where a deep and meaningful relationship with your LBS comes in handy. They can make all kinds of good things happen for those they know and love. Without such a relationship, you’re pretty much stuck with “by the book.”
-Kedosto
-Kedosto
#7
"Frames, excluding those listed below: Lifetime of the original owner.
Frames of Gravity, Freeride, Downhill, Dirt Jump and other ASTM Category Five Bicycles: Three years from original retail purchase.
Swing Arms, Chainstays, Seatstays, and Shock Links of Full Suspension Frames: Five years from original retail purchase.
Cannondale Lefty and Headshok Suspension Forks and Unbranded Forks: The fork structure is covered under the frame warranty. The internal components are covered as Cannondale Branded Components.
Paint and Decals: One year from original retail purchase.
Cannondale Branded Components: One year from original retail purchase.
Non-Cannondale Branded Components, including Non-Cannondale Branded Forks, Electronic Systems, Shocks, and Other Components, are covered by the stated warranty, if any, of their manufacturer, and are not covered under this limited warranty. Please check in your owner’s manual pack for information regarding these warranties."
Only covers original purchaser. Specialized and Trek the same. I believe Giant does not specify original owner in their warranty.
Frames of Gravity, Freeride, Downhill, Dirt Jump and other ASTM Category Five Bicycles: Three years from original retail purchase.
Swing Arms, Chainstays, Seatstays, and Shock Links of Full Suspension Frames: Five years from original retail purchase.
Cannondale Lefty and Headshok Suspension Forks and Unbranded Forks: The fork structure is covered under the frame warranty. The internal components are covered as Cannondale Branded Components.
Paint and Decals: One year from original retail purchase.
Cannondale Branded Components: One year from original retail purchase.
Non-Cannondale Branded Components, including Non-Cannondale Branded Forks, Electronic Systems, Shocks, and Other Components, are covered by the stated warranty, if any, of their manufacturer, and are not covered under this limited warranty. Please check in your owner’s manual pack for information regarding these warranties."
Only covers original purchaser. Specialized and Trek the same. I believe Giant does not specify original owner in their warranty.
#8
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Does the original owner have the original receipt? Does it have their name on it?
#10
Cheaters never win, they only fool others for a short period of time. Original owner must have a receipt with their name on it. Back dated receipts are invalid. Honesty is the only policy.
#12
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Just get a copy of the original receipt from the original owner? While there's always this original owner wording, is this to say that anything purchased as a gift for someone else is always not covered by warranty?
#14
Senior Member
So, what? You buy a second hand frame at {hopefully) a discount and expect that you will receive the same benefits as the person who paid full price for it? Why? Buying second hand saves money because you do not enjoy the warranty protections that an original owner has paid for. You cannot expect to get both a lower price and the advantages of buying new
Last edited by alcjphil; 12-27-18 at 08:14 PM.
#15
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Original owner does mean original owner. If you are worried about warranty buy a new bike from the shop and you will get your warranty. When you buy a used bike from someone else you get nothing from the manufacturer or the bike shop because you didn't purchase from them.
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So, what? You buy a second hand frame at {hopefully) a discount and expect that you will receive the same benefits as the person who paid full price for it? Why? Buying second hand saves money because you do not enjoy the warranty protections that an original owner has paid for. You cannot expect to get both a lower price and the advantages of buying new
#17
Senior Member
Why not if the item is still within the age that the manufacturer warranteed their product to be within? If the original buyer sells it for a price that's the same as MSRP, then is the 2nd owner somehow entitled to warranty coverage? Someone paid an amount for the product to be warranteeable for the period of time that the manufacturer set; in theory that's what the manufacturer *should* be concerned with.
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Sure, of course that's the way the warrantees are written for bike stuff. But I was responding to someone else who appeared to imply that to desire a transferable warranty, is somehow immoral or unethical. I guess I'd argue that non-transferable warrantees are closer to being unethical.
#19
Uncorrect. If someone pays an amount for a product that includes a non-transferable warranty than that is what manufacturer offered and what the purchaser agreed to accept. It's the terms of the deal that both parties should be concerned with. That's the point of a contract.
#20
I have an idea. Have the original owner provide a warranty to you as the second owner. At the shop we do that on certain used bikes. The warranty is strictly through the shop and we back it up completely. Never had any problems doing this, but we are very picky about what used bikes we warranty.
#21
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Uncorrect. If someone pays an amount for a product that includes a non-transferable warranty than that is what manufacturer offered and what the purchaser agreed to accept. It's the terms of the deal that both parties should be concerned with. That's the point of a contract.
Tangentially related, someone indicated that gifted bike items are somehow covered by warranty.. how does this work anyway?
#22
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I have an idea. Have the original owner provide a warranty to you as the second owner. At the shop we do that on certain used bikes. The warranty is strictly through the shop and we back it up completely. Never had any problems doing this, but we are very picky about what used bikes we warranty.
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