melv1n

Hi everyone,

Bought my daughter her first geared bike today! First thing i do is attempt to attatch the bottle holder and find the bottom bolt just spins with its thread. The thread is not attatched to the frame!
Obviously the bike will be returned first thing.
But do i request an new undamaged frame? Is that pedantic? I have written down the frames serial # so i will know.
I suspect they will simply locktite the thread to the frame or something similar.

Cheers Guys
Pete

rekmeyata

Take it back to the store. Easy enough. And yes request a new undamaged frame, don't let them try to bully you into accepting a repaired bike. If you bought the bike at Walmart or some similar place they'll just exchange the bike.

bobdell

If it is just a rivnut spinning in the frame, I would have no problem with a repair. A rivnut could be tightened or replaced with no effect on the frame.

melv1n

Thanks guys. It actually does look like a rivnut.

HillRider

+1 These are easy to tighten and should cause no problems if done properly. A search here will give you directions on how to do it yourself if you don't want to make another trip to the bike shop.

waldowales

I'd spend a couple of minutes tightening the RivNut and forget it.

rekmeyata

The above is not necessarily true, at least in part. Factories have defects all the time from low to high end bikes, and in fact most high end bikes come out of the same factory low end bikes were made at, and China does not have a stellar record for quality control. I would return the bike and not accept an issue even though it's relatively minor. The new bike you get will probably not have that issue.

It may be true you can get a better bike by paying another $300 extra, but if you can't afford another $300 then just get the one you had.

Retro Grouch 

So if you bought a new house and it had a leaky faucet would you demand they build you an entirely new house or just fix the faucet?

10 Wheels

How to Fix it:

https://www.parktool.com/blog/repair-...ottle-fittings

rekmeyata

That's kind of a ridiculous statement don't you think? So your big screen tv's power button just pops out of the set 2 days after you buy it, you wouldn't take back for replacement would you? I mean after all why bother when you have the remote.

So just accept things as they are, and don't bother making any warranty repairs or replacements.

reptilezs

rivnut loose is not warranty as in the manufacturer will replace the whole bike. generally the shop will eat it and replace the rivnut themselves. hell i replaced the thing for free for others before

fietsbob

If not too loose a hole, Riv Nuts can be further expanded in place ..

rekmeyata

Ok, that's fine, then he should take the bike back to the LBS and get it fixed. I thought he bought the bike from a big box store and not an LBS, big box stores won't fix anything they will just replace the bike as defective.